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<blockquote data-quote="Jack" data-source="post: 66820" data-attributes="member: 1"><p>Well at this point,we will need to use a bootable disk to fix your computer.... </p><p>What you'll need to perform this guide :</p><p><ol></p><p> <li>A computer with Internet access.</li></p><p> <li>1 blank DVD or CD</li></p><p> <li>1 DVD/CD Burner</li></p><p> <li>Software which can create a bootable CD - http://www.imgburn.com/index.php?act=download</li></p><p> <li>A copy of the latest Kaspersky Rescue Disc from here - http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/</li></p><p> <li>About 1 -2 hours depending on how much data you have on C:</li></p><p></p><p></ol></p><p><h2>STEP 1: Download and create a bootable Kaspersky Rescue Disk CD</h2></p><p><ol></p><p> <li><<strong>>Download the Kaspersky Rescue Disk ISO</<strong>>image from below.</strong></strong></p><p><strong><strong><a href="http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable" rel="nofollow"><img title="Download Kaspersky resecue disk" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download kaspersky rescue disk" width="345" height="100" /></a></li></strong></strong></p><p><strong><strong> <li><<strong>>Download ImgBurn</<strong>>, a software that will help us create this bootable disk.</strong></strong></strong></strong></p><p><strong><strong><strong><strong><a href="http://www.imgburn.com/index.php?act=download" rel="nofollow"><img title="Download ImgBurn" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download ImgBurn" width="345" height="100" /></a></li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>You can now <<strong>>insert your blank DVD/CD in your burner</<strong>>.</li></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <li><<strong>>Install ImgBurn by following the prompts</<strong>> and then start this program.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on the <<strong>>Write image file to disc</<strong>> button.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Create a bootable CD" src="http://malwaretips.com/images/removalguide/img1.png" alt="Create bootable CD step1" width="510" height="537" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Under <<strong>>'Source'</<strong>> click on the <<strong>>Browse for file</<strong>> button, then browse to the location where you previously saved the Kaspersky Rescue Disk ISO file.(kav_rescue_10.iso)</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Browse to the Kaspersky Rescue Disk Image" src="http://malwaretips.com/images/removalguide/img3.png" alt="Create bootable CD step2" width="512" height="171" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on the big <<strong>>Write</<strong>> button.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Click 'Write' to create the bootable disk" src="http://malwaretips.com/images/removalguide/img4.png" alt="Create bootable CD step3" width="480" height="91" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>The disc creation process will now start and it will take around 5-10 minutes to complete.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><h2>STEP 2:Configure the computer to boot from CD-ROM</h2></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><<strong>>Use the Delete or F2 keys, to load the BIOS menu</<strong>>.Information how to enter the BIOS menu is displayed on the screen at the start of the OS boot:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Boot into BIOS" src="http://malwaretips.com/images/removalguide/kasp1.png" alt="Boot into Bios" width="285" height="137" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>In your PC <<strong>>BIOS</<strong>> settings select the <<strong>>Boot menu</<strong>> and set CD/DVD-ROM as a primary boot device.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Select to boot from CD" src="http://malwaretips.com/images/removalguide/kasp2.png" alt="Boot into BIOS Step2" width="250" height="146" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><<strong>>Insert your Kaspersky Rescue Disk and restart your computer.</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><h2>STEP 3:Boot your computer from Kaspersky Rescue Disk</h2></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Your computer will now boot from the Kaspersky Rescue Disk,and you'll be asked to <<strong>>press any key</<strong>> to proceed with this process</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Press any key" src="http://malwaretips.com/images/removalguide/kasp3.png" alt="Kaspersky Rescue Disk 1" width="450" height="337" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>In the start up wizard window that will open, <<strong>>select your language</<strong>> using the cursor moving keys. <<strong>>Press the ENTER</<strong>> key on the keyboard.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Select your language" src="http://malwaretips.com/images/removalguide/kasp4.png" alt="Kaspersky Rescue Disk 2" width="450" height="337" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>On the next screen, select <<strong>>Kaspersky Rescue Disk. Graphic Mode</<strong>> then press <<strong>>ENTER</<strong>>.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Select Graphic Mode for Kaspersky Rescue Disk" src="http://malwaretips.com/images/removalguide/kasp5.png" alt="Kaspersky Rescue Disk 3" width="450" height="337" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>The End User License Agreement of Kaspersky Rescue Disk will be displayed on the screen. Read carefully the agreement then <<strong>>press the C </<strong>> button on your keyboard.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Accept the End User License Agreement " src="http://malwaretips.com/images/removalguide/kasp6.png" alt="Kaspersky Rescue Disk 4" width="487" height="273" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Once the actions described above have been performed, the Kasprsky operating system will start.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><h2>STEP 4:Scan your system with Kaspersky Rescue Disk</h2></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on the Start buttonlocated in the left bottom corner of the screen and <<strong>>select the Kaspersky Rescue Disk</<strong>> then click on <<strong>>My Update Center</<strong>> and press <<strong>>Start update</<strong>>.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Update Kaspersky Rescue Disk AV Definitions" src="http://malwaretips.com/images/removalguide/kasp8.png" alt="Kaspersky Bootable Cd scan 1" width="385" height="404" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When the update process has completed, the light at the top of the window will turn green, and the databases release date will be updated.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Kaspersky Updated Definitions" src="http://malwaretips.com/images/removalguide/kasp9.png" alt="Kaspersky Bootable Cd scan 2" width="385" height="404" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on the <<strong>>Objects Scan</<strong>> tab, then click <<strong>>Start Objects Scan</<strong>>to begin the scan.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Start a Kaspersky Rescue Disk scan" src="http://malwaretips.com/images/removalguide/kasp10.png" alt="Kaspersky Bootable Cd scan 3" width="385" height="404" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If any malicious items are found, the default settings are to prompt you for action with a red popup window on the bottom right. <<strong>>Delete</<strong>> is the recommended action in most cases but we <<strong>><strong>ly recommend </<strong>>that you try first to disinfect , and if it doesn't work chose to quarantine the infected files just to be on the safe side.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Kaspersky Rescue Disk detecting malicious objects" src="http://malwaretips.com/images/removalguide/kasp11.png" alt="Kaspersky Bootable Cd scan 5" width="262" height="345" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When all detected items have been processed and removed, the light in the window will turn green and the scan will show as completed.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Kaspersky Rescue Disk After malware removal" src="http://malwaretips.com/images/removalguide/kasp12.png" alt="Kaspersky Bootable Cd scan 7" width="385" height="404" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When done you can close the Kaspersky Rescue Disk window and use the Start Menu to <<strong>>Restart the computer</<strong>>.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>After performing this step , please let me know how it your computer running and what problems you have.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Jack, post: 66820, member: 1"] Well at this point,we will need to use a bootable disk to fix your computer.... What you'll need to perform this guide : <ol> <li>A computer with Internet access.</li> <li>1 blank DVD or CD</li> <li>1 DVD/CD Burner</li> <li>Software which can create a bootable CD - http://www.imgburn.com/index.php?act=download</li> <li>A copy of the latest Kaspersky Rescue Disc from here - http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/</li> <li>About 1 -2 hours depending on how much data you have on C:</li> </ol> <h2>STEP 1: Download and create a bootable Kaspersky Rescue Disk CD</h2> <ol> <li><[b]>Download the Kaspersky Rescue Disk ISO</[b]>image from below. <a href="http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable" rel="nofollow"><img title="Download Kaspersky resecue disk" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download kaspersky rescue disk" width="345" height="100" /></a></li> <li><[b]>Download ImgBurn</[b]>, a software that will help us create this bootable disk. <a href="http://www.imgburn.com/index.php?act=download" rel="nofollow"><img title="Download ImgBurn" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download ImgBurn" width="345" height="100" /></a></li> <li>You can now <[b]>insert your blank DVD/CD in your burner</[b]>.</li> <li><[b]>Install ImgBurn by following the prompts</[b]> and then start this program.</li> <li>Click on the <[b]>Write image file to disc</[b]> button. <img title="Create a bootable CD" src="http://malwaretips.com/images/removalguide/img1.png" alt="Create bootable CD step1" width="510" height="537" /></li> <li>Under <[b]>'Source'</[b]> click on the <[b]>Browse for file</[b]> button, then browse to the location where you previously saved the Kaspersky Rescue Disk ISO file.(kav_rescue_10.iso) <img title="Browse to the Kaspersky Rescue Disk Image" src="http://malwaretips.com/images/removalguide/img3.png" alt="Create bootable CD step2" width="512" height="171" /></li> <li>Click on the big <[b]>Write</[b]> button. <img title="Click 'Write' to create the bootable disk" src="http://malwaretips.com/images/removalguide/img4.png" alt="Create bootable CD step3" width="480" height="91" /></li> <li>The disc creation process will now start and it will take around 5-10 minutes to complete.</li> </ol> <h2>STEP 2:Configure the computer to boot from CD-ROM</h2> <ol> <li><[b]>Use the Delete or F2 keys, to load the BIOS menu</[b]>.Information how to enter the BIOS menu is displayed on the screen at the start of the OS boot: <img title="Boot into BIOS" src="http://malwaretips.com/images/removalguide/kasp1.png" alt="Boot into Bios" width="285" height="137" /></li> <li>In your PC <[b]>BIOS</[b]> settings select the <[b]>Boot menu</[b]> and set CD/DVD-ROM as a primary boot device. <img title="Select to boot from CD" src="http://malwaretips.com/images/removalguide/kasp2.png" alt="Boot into BIOS Step2" width="250" height="146" /></li> <li><[b]>Insert your Kaspersky Rescue Disk and restart your computer.</[b]></li> </ol> <h2>STEP 3:Boot your computer from Kaspersky Rescue Disk</h2> <ol> <li>Your computer will now boot from the Kaspersky Rescue Disk,and you'll be asked to <[b]>press any key</[b]> to proceed with this process <img title="Press any key" src="http://malwaretips.com/images/removalguide/kasp3.png" alt="Kaspersky Rescue Disk 1" width="450" height="337" /></li> <li>In the start up wizard window that will open, <[b]>select your language</[b]> using the cursor moving keys. <[b]>Press the ENTER</[b]> key on the keyboard. <img title="Select your language" src="http://malwaretips.com/images/removalguide/kasp4.png" alt="Kaspersky Rescue Disk 2" width="450" height="337" /></li> <li>On the next screen, select <[b]>Kaspersky Rescue Disk. Graphic Mode</[b]> then press <[b]>ENTER</[b]>. <img title="Select Graphic Mode for Kaspersky Rescue Disk" src="http://malwaretips.com/images/removalguide/kasp5.png" alt="Kaspersky Rescue Disk 3" width="450" height="337" /></li> <li>The End User License Agreement of Kaspersky Rescue Disk will be displayed on the screen. Read carefully the agreement then <[b]>press the C </[b]> button on your keyboard. <img title="Accept the End User License Agreement " src="http://malwaretips.com/images/removalguide/kasp6.png" alt="Kaspersky Rescue Disk 4" width="487" height="273" /></li> <li>Once the actions described above have been performed, the Kasprsky operating system will start.</li> </ol> <h2>STEP 4:Scan your system with Kaspersky Rescue Disk</h2> <ol> <li>Click on the Start buttonlocated in the left bottom corner of the screen and <[b]>select the Kaspersky Rescue Disk</[b]> then click on <[b]>My Update Center</[b]> and press <[b]>Start update</[b]>. <img title="Update Kaspersky Rescue Disk AV Definitions" src="http://malwaretips.com/images/removalguide/kasp8.png" alt="Kaspersky Bootable Cd scan 1" width="385" height="404" /></li> <li>When the update process has completed, the light at the top of the window will turn green, and the databases release date will be updated. <img title="Kaspersky Updated Definitions" src="http://malwaretips.com/images/removalguide/kasp9.png" alt="Kaspersky Bootable Cd scan 2" width="385" height="404" /></li> <li>Click on the <[b]>Objects Scan</[b]> tab, then click <[b]>Start Objects Scan</[b]>to begin the scan. <img title="Start a Kaspersky Rescue Disk scan" src="http://malwaretips.com/images/removalguide/kasp10.png" alt="Kaspersky Bootable Cd scan 3" width="385" height="404" /></li> <li>If any malicious items are found, the default settings are to prompt you for action with a red popup window on the bottom right. <[b]>Delete</[b]> is the recommended action in most cases but we <[b]>[b]ly recommend </[b]>that you try first to disinfect , and if it doesn't work chose to quarantine the infected files just to be on the safe side. <img title="Kaspersky Rescue Disk detecting malicious objects" src="http://malwaretips.com/images/removalguide/kasp11.png" alt="Kaspersky Bootable Cd scan 5" width="262" height="345" /></li> <li>When all detected items have been processed and removed, the light in the window will turn green and the scan will show as completed. <img title="Kaspersky Rescue Disk After malware removal" src="http://malwaretips.com/images/removalguide/kasp12.png" alt="Kaspersky Bootable Cd scan 7" width="385" height="404" /></li> <li>When done you can close the Kaspersky Rescue Disk window and use the Start Menu to <[b]>Restart the computer</[b]>.</li> </ol> After performing this step , please let me know how it your computer running and what problems you have.[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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