- Jul 1, 2014
- 298
Reported error Emsi / Bitdefender
and corrected by Emsisoft.
Here the email contact:
On 11/21/2014 4:01 PM, wrote:
> Error message by Emsisoft IS9
> It is, FMA Intel-Secure Cloud CBAD Antimalware 2014 (BETA
> 2 FREE version)>
> Malwrn analsye here:>
> https://malwr.com/analysis/YTNiZTM3OTY2OGM2NDdkZTk5YzY1YTdjY2M4N2I2NjY/
Hello xxxxxxx,
Thank you for contacting us about this issue. However the file is not
being detected by Emsisoft products. Please make sure you are using the
latest online updates. If you still encounter a detection, please supply
the detection name as well as the exact file mentioned in the alert.
Best regards,
Elise xxxxxxxx
Malware Analyst
Sorry, Your Answer
is not correct.
when FMA-cloud scanner is installed.
Then Emsi IS responds with the following
messages
The program is not malware,
Can you help me
because of the F / P message?
Best regard
xxxxxx
Thank you for the additional information. I've been able to confirm this. As this is a detection by our Bitdefender engine, I have forwarded the file to them for analysis. Any false-positive found during analysis will be fixed ASAP (usually within 24 hours).
Best regards,
Elise xxxxxx
Malware Analyst
Emsisoft Ltd - www.emsisoft.com
Now I have no error message
Emsi IS 9 Thanks to Elise xxxxxx
Malware analyst from Emsisoft Ltd - www.emsisoft.com;)
and corrected by Emsisoft.
Here the email contact:
On 11/21/2014 4:01 PM, wrote:
> Error message by Emsisoft IS9
> It is, FMA Intel-Secure Cloud CBAD Antimalware 2014 (BETA
> 2 FREE version)>
> Malwrn analsye here:>
> https://malwr.com/analysis/YTNiZTM3OTY2OGM2NDdkZTk5YzY1YTdjY2M4N2I2NjY/
Hello xxxxxxx,
Thank you for contacting us about this issue. However the file is not
being detected by Emsisoft products. Please make sure you are using the
latest online updates. If you still encounter a detection, please supply
the detection name as well as the exact file mentioned in the alert.
Best regards,
Elise xxxxxxxx
Malware Analyst
Sorry, Your Answer
is not correct.
when FMA-cloud scanner is installed.
Then Emsi IS responds with the following
messages
The program is not malware,
Can you help me
because of the F / P message?
Best regard
xxxxxx
Thank you for the additional information. I've been able to confirm this. As this is a detection by our Bitdefender engine, I have forwarded the file to them for analysis. Any false-positive found during analysis will be fixed ASAP (usually within 24 hours).
Best regards,
Elise xxxxxx
Malware Analyst
Emsisoft Ltd - www.emsisoft.com
Now I have no error message
Emsi IS 9 Thanks to Elise xxxxxx
Malware analyst from Emsisoft Ltd - www.emsisoft.com;)