- Jul 2, 2013
- 37
Littlebits said:The reason the other AE's went out of business is because they did not have our patent pending desktop shield gadget / customized whitelist snapshot / application shielding (toggling in smart mode) features that creates an AE that everyone can use, even a novice. It allows VS to offer deny by default as opposed to the extremely dangerous affirmative prompt that UAC uses. It is very simple... if VS blocks something out of the blue then ignore it. If it blocks something you are trying to run, then click on VS (or the balloon) and allow it, and scan with VirusTotal if necessary.
You have to understand they are different levels of novice users, when I was teaching computer education courses, about 95% of my students didn't even know how to use the left click functions on the mouse, use taskbar icons, use Windows default components, some didn't even know how to turn off their computers they would just push the power button.
You can't tell me that they would understand how to use a product like VoodooShield. To effectively use just about any type of software requires at least intermediate computer knowledge. As cutting_edgetech explained in detail how to use VoodooShield, most novice users would already be lost on the first sentence. You would have to stand beside them and teach them with examples. Still even after that some may still not understand it completely.
Sometimes it is hard for more advanced users to understand how novice users think. When I was teaching my computer learning courses, I found it was much easier to teach my students how to download safely and avoid fake alert sites then it was to teach them how to use security software effectively. Some would even learn how to use UAC much easier then trying to figure out how to use security software. Education is the key to protecting systems, no software will compare. A lot of my students never learned all about the basic common functions performed on Windows but many did learn to most important security habits which did keep them malware free. You might be surprised how many public schools don't offer computer education courses. A lot of students never get the chance to learn until they attend college unless they take private lessons.
A lot of the more advanced users can say as well your habits are far more important then the security software that you use. Learn how to control your habits then all you will need is a basic AV, if that.
Thanks.
I COMPLETELY understand and appreciate what you are saying. Remember, I am a computer consultant too, and while I really like my clients a lot, most of them are very basic computer users. THAT WAS WHY VS WAS CREATED!!!!!! I just tell them to just let VS block everything, unless it keeps blocking something that they are intending to run. It took me 13 years to finally figure out a method that was compatible with the user habits of even the most basic users. I just happen to like it for its simplicity, it has blocked 3 drive by viruses for me.
Honestly, if you can think of a better method that basic computer users would understand better than VS, you should consider developing it, because there is always a better mousetrap!
There was something very funny that happened today. Most of my clients run VS now. I try not to push VS too hard on them, but I certainly let them know about it. This client of mine with 13 computers called today, and two were nailed with viruses this morning. They have always talked about installing VS, but they always have said that they are too busy to bother installing it, and I was not going to beg them to install our software. After all, I have lost close to half of my business because of VS. They are all still clients, but there are only so many printers I need to install . Anyway, to make a long story short, as I was removing the virus, I had to install CleanUP! to remove the temp files so that the malwarebytes scan would not take so long. I double clicked on the CleanUP! installer, and guess what popped up? Your best friend... drum roll please... UAC! So it blocked CleanUP!, but did not stop the virus. Anyway, I thought of you and a guy on wilders who give me a lot of trouble about VS and UAC. And I actually took a picture with my phone so I could post it or email it to you!!! You should be able to check the date and location to verify my story! Anyway, they bought 13 licenses of VS and should be good to go.
Speaking of that, I agree, I highly doubt we retain over 50% of the free users after a year, but that is just the way it goes. It will be interesting to see what percentage we retain since a lot of people use the word "love" when describing VS. When was the last time you ever heard someone say that the love their security software? I know how much you like UAC, but you have never told me that you love it!
It is really cool though, we are getting a few orders from people who previously signed up for a free account, donations basically. We would put a donate button on the site, but that is a little tacky.
The goal is to somehow make VS free to everyone, and there are several ways we can go about that, and we have 1 year to do it before everyone's free subscription runs out!
Keep in mind, I try to keep my conversations as friendly and funny as possible, and I like to joke around a lot, so please do not take offense. After all, it is us against the bad guys, right?