I just asked for a refund on 5\10 device license of Total Security. Too much trouble to get problems fixed.I wonder, how about calling them directly and asking why they haven't fixed them for so long? Maybe that way things start to move.. maybe those email/log reports aren't even reaching devs? I don't know any G Data dev whom to pm personally and tell directly, but that might be needed. I have experienced that approach usually helps with other security software vendors.