adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait until the database is updated.
  • Accept the Terms of use and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner




51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

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