Troubleshoot Graphical issues: possible driver incompatibility?

RoboMan

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Jun 24, 2016
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Every time a software requires administrator privileges, screen turns black for one second when it prompts for elevation and mouse is frozen. After this second, i accept or deny the privileges, and screen and mouse if frozen again for another second. Then it works again. Then, a normal operation that should take 1/4 second on my laptop takes around 3 seconds... Check the short video i made, sorry i created it with my phone because i cannot screen record, read below to know why:

How do i know it's a driver incompatibility? My laptop has two graphic cards: integrated Intel HD Graphics 630, and dedicated Nvidia GTX 1060 6GB. Both require a driver of course.
After a fresh Windows install i realise i only have the Intel driver installed and i have no graphical issues. Even if i update this driver to the lastest version, there's no problem. But if i do not install the Nvidia driver then i cannot game properly. I realised that if i install Nvidia driver then this graphical issue starts taking place. If i clean uninstall the Intel driver and stay with the Nvidia, then there is no graphical issue at all, but i cannot game. I need both drivers updated in order to game, but only one of them installed in order to have no graphical issues.

So i must choose, game or no graphical issues. Not a fair choice. Of course i've chosen gaming so far but it's tedious because i spent a lot of money on this gaming laptop.

Interesting fact: this graphical issue does not take place when there's an active software using the graphic card, for example when i'm gaming in full screen, screen recording, etc.

I don't know how to fix, i'm getting crazy! Any help is welcome.
 

SHvFl

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Nov 19, 2014
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Hi! Thanks for the tips. I was using the Intel driver from Acer website, and the problem persisted. I tried Intel's generic driver from the official Intel site and the problem is still here. Both of them are the issue...


Oh oh oh oh! Hot stuff here, i did not know this. Do you know which version should i look for in order to fix it? (revert it)




It's home!
Then paste this in a notepad and then rename it to from .txt to .reg
I can pm you the file if you find it hard or you can't be bothered. just tell me.

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ValidateAdminCodeSignatures"=dword:00000001

to reset
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ValidateAdminCodeSignatures"=dword:00000000
 
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RoboMan

Level 35
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Jun 24, 2016
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Hi @RoboMan

If your problem cannot be solved I suggest you go to NotebookReview Forums there to get your answer

Acer
Thanks! Will check it out.

Then paste this in a notepad and then rename it to from .txt to .reg
I can pm you the file if you find it hard or you can't be bothered. just tell me.

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ValidateAdminCodeSignatures"=dword:00000001

to reset
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ValidateAdminCodeSignatures"=dword:00000000
Done, thank you!
 
Upvote 0

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