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Message: <blockquote data-quote="Jack" data-source="post: 61279" data-attributes="member: 1">Ok,we have just a few steps and we're done:STEP 1. Run a scan with Kaspersky Virus Removal ToolClick <a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow external" rel="nofollow"><>here</></a> to download the Kaspersky Virus Removal Tool.<ol>    <li>Save it to your desktop.</li>    <li>Double click the setup file to run it.</li>    <li>Follow the onscreen prompts until it is installed</li>    <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked:<ul>    <li>System Memory</li>    <li>Hidden startup objects</li>    <li>Disk boot sectors</li>    <li>Local Disk (C: )</li>    <li>Also any other drives (Removable that you may have)</li></ul></li>    <li>Then click on <>Actions</> on the left hand side</li>    <li>Click <>Select Action</>, then make sure both <>Disinfect</> and <>Delete if disinfection fails</> are ticked</li>    <li>Click on <>Automatic Scan</></li>    <li>Now click the <>Start Scanning</> button, to run the scan</li>    <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li>    <li>Click <>Detected threats</> on the left</li>    <li>Now click the <>Save</> button, and save it as <>kaslog.txt</> to your <>Desktop</></li>    <li>Please attach kaslog.txt in your next reply.</li></ol><hr />STEP 2. Run a scan with ESET Online Scanner<ol>    <li>Download ESET Online Scanner utility.<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET Online Scanner Download Link</a></> (This link will automatically download ESET Online Scanner on your computer.)</li>    <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>    <li>Check <>Yes, I accept the Terms of Use</></li>    <li>Click the <>Start</> button.</li>    <li>Check <>Scan archives</></li>    <li>Push the <>Start</> button.</li>    <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>    <li>When the scan completes, push <>List of found threats</></li>    <li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>    <li>Push the <>back</> button.</li>    <li>Push <>Finish</></li></ol><hr />STEP 3:Run Malwarebytes StartupLite to remove unnecessary items at Windows startupYou have a lot of files loading at startup....lets make your computer a little faster..<ol><li>Download StartUpLite and save it to a convenient location.<a href="http://downloads.malwarebytes.org/file/startuplite"><>MALWAREBYTES STARTUPLITE DOWNLOAD LINK</></a> (This link will open a new webpage from where you can download Malwarebytes StartUpLite)<li>Double click StartUpLite.exe and then select all options you would like executed and select continue.</li></ol><hr />STEP 4: Your <>JAVA</> is out of date ,so we need to updated it.<img src="http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif" alt="Posted Image" /> <>UPDATE JAVA</>Your version of <>Java</><> is out of date</>. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older versions of <>Java</> components and update:<ul>    <li>Please download <a title="External link" href="http://singularlabs.com/software/javara/javara-download/" rel="nofollow external"><>JavaRa</></a> to your desktop.<ul>    <li>Click the <>Download</> button next to <>Windows Binary (.zip)</> Version 1.16 to download <>JavaRA</> and unzip it to its own folder.</li></ul></li>    <li><>Run JavaRa.exe</></li>    <li>Pick the language of your choice and click <>Select</>. Then click <>Remove Older Versions</>. Accept any prompts.<img src="http://singularlabs.com/wp-content/uploads/2011/05/JavaRa1.png" alt="Posted Image" /></li>    <li><>Open JavaRa.exe again</> and select <>Search For Updates</>.</li>    <li>Select <>Update Using Sun Java's Website</> then click <>Search</> and click on the <>Open Webpage</> button. Download and install the latest Java Runtime Environment (JRE) version for your computer.</li></ul>What's next?Attach the following logs to your post (You can find <a href="http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072" target="_blank">here</a> details on how to use the Attachment System): 1.Kaspersky log2.ESET log3.Let me know if you had any problems with the above instructions and also let me know how things are running now!</blockquote>

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