Newbie with a problem, (many actually, but only one for this group-lol). I just contracted a fake technical help screen it is red and says it is from Microsoft Edge. They claim that they need my account name and password and also I can take care of this by calling an 844 number. I just shutdown and reboot. Eventually it comes back again. Does anyone know how to get rid of it? It freezes up my screen. I have run Windows defender and Avast Premium, but they are not finding it. I am running Windows 10. Thanks for your time and any help you may provide.