Advice Request How is Trend Micro 2022 doing these days?

[L0ckJaw]

Just found out i still have a 3 years license for TM.
How is TM doing these days ?

 

[Mahesh Sudula]

Been using it from past 6 months, on a normal daily task run system. Seems okay

But to be frank, its signatures are very dull , seen samples missing of a week old. Its web protection however is great

Aggressive cloud protection is still at all time peak, any rare / unknown publisher gets killed right away !
Resource wise also okay, not too light, but ok. Worth a try , licenses are very cheap over here in India.

 

[SeriousHoax]

I can think of four things.
1) Highly cloud dependent, so offline signature is poor. Even worse than Microsoft Defender.
2) App launching is slow almost 24/7.
3) You can't remove quarantined items. There's a workaround that involves disabling self-defense and deleting the quarantined folder.
4) Protection level can be increased for both real time and web protection. At max level, it seems to block all apps not known to it. Don't know if it works against scripts, as I have not tested it properly.

Overall protection is pretty good, I think. I have a special license valid till 2029 (got it from a friend), but can't make up my mind to using it, mainly due to the first two points.

 

[Anthony Qian]

I can think of four things.
1) Highly cloud dependent, so offline signature is poor. Even worse than Microsoft Defender.
2) App launching is slow almost 24/7.
3) You can't remove quarantined items. There's a workaround that involves disabling self-defense and deleting the quarantined folder.
4) Protection level can be increased for both real time and web protection. At max level, it seems to block all apps not known to it. Don't know if it works against scripts, as I have not tested it properly.

Overall protection is pretty good, I think. I have a special license valid till 2029 (got it from a friend), but can't make up my mind to using it, mainly due to the first two points.

4) Yes, it works against scripts. In hypersensitive mode, almost everything unknown will be blocked from running, including scripts. BTW, TM will automatically switch to hypersensitive mode after detecting certain amount of threats.

 

[SeriousHoax]

4) Yes, it works against scripts. In hypersensitive mode, almost everything unknown will be blocked from running, including scripts. BTW, TM will automatically switch to hypersensitive mode after detecting certain amount of threats.

Good to know.
Yeah, hypersensitive mode. Forgot the name. A former MT member contacted Trend Micro, and he was told about this automatic hypersensitive mode switch.
This is why it's not easy for amateur testers to test Trend Micro. So it's fair to say that almost all Trend Micro's dynamic tests done against a malware pack are not too accurate.

 

[Kaki]

Too heavy on web browsing

 

[Zartarra]

It has a good web protection. The ransomware protection shield is working for 99%. I tested last year several ransomware samples. Trend Micro and Kaspersky were the only one that protected my system.

Signatures are indeed poor. Detection rate is something horrible. I send multiple samples to them and months later still not included in the signatures. It has a problem with the Hitman Pro Alert. Key encryption is not working. Don't know if the exploit protection is working 100%.

The add-on for Firefox had an issue. Last time I checked, the issue was still there.

 

[L0ckJaw]

just installed the 2022 version.
big improvement so far.

1. Slow down between and starting app hardly there anymore
2. memory usage lesser than for example F-Secure ( 150mb )
3. web browsing as fast as F-Secure. No slow downs
4. tested with malware samples and phishing pages 9-3-2022 and all were intercepted

if Trend keeps this up, kudo !

I was always secretly a fan of Trend, I keep using it and keep you guys informed.

 

[Zartarra]

just installed the 2022 version.
big improvement so far.

1. Slow down between and starting app hardly there anymore
2. memory usage lesser than for example F-Secure ( 150mb )
3. web browsing as fast as F-Secure. No slow downs
4. tested with malware samples and phishing pages 9-3-2022 and all were intercepted

if Trend keeps this up, kudo !

I was always secretly a fan of Trend, I keep using it and keep you guys informed.

I have a hate/love relation with it . Thanks for testing the new version.

 

[SeriousHoax]

I send multiple samples to them and months later still not included in the signatures.

Did you use the email address to send samples? If yes, then I've been informed that it doesn't work.

 

[Anthony Qian]

Did you use the email address to send samples? If yes, then I've been informed that it doesn't work.

As far as I know, Trend Micro does not have a dedicated samples submissions system now. I usually create a service ticket and send samples to them. However they will take a long time to process and analyze, as this process is not automatic.

 

[Venustus]

It has a very strong Behaviour Blocker

 

[L0ckJaw]

The behavior blocker is very very good now, show malware name and immediately takes action.
for me faster than f-secure for now and I love f-secure.

script and BAT file blocking is impressing. this is something I mis in f-secure.

 

[Anthony Qian]

The behavior blocker is very very good now, show malware name and immediately takes action.
for me faster than f-secure for now and I love f-secure.

script and BAT file blocking is impressing. this is something I mis in f-secure.

Check the detection name given. If it is HEU_AEGIS_HttpDownloadChecker, your TM is now in hypersensitive mode, and blocks everything unknown.

 

[L0ckJaw]

Back to F-Secure simply love the AV

 

[Harputlu]

trend micro is a very successful antivirus. I don't like that he doesn't have a quarantine. actually, trend micro have a quarantine but I don't know if I deleted it or not.

 

[Zartarra]

Did you use the email address to send samples? If yes, then I've been informed that it doesn't work.

Hello @SeriousHoax

I used the 'Upload Tool' from thor Helpcenter website: Upload Malware Samples with Trend Micro Upload Tool

 

[blackice]

It has a good web protection.

Do you have a link to any recent tests? More curious since I let TM web filtering run on my router.

 

[Anthony Qian]

Hello @SeriousHoax

I used the 'Upload Tool' from thor Helpcenter website: Upload Malware Samples with Trend Micro Upload Tool

I also noticed & tried this tool. How do you fill out Engineer's Name, Service Request, and Malware Name fields?

 

[Zartarra]

I also noticed & tried this tool. How do you fill out Engineer's Name, Service Request, and Malware Name fields?

I left the field empty.