How submit a sample for analysis?
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Thread starter
Tiamati
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Share practical recommendations that address the author's needs.
Dr.Web always analysed my samples in maximum 3 hours, it might be the only company that analyse every single sample you send, and they analyse it themselves, there is no automatic process for submitted samples
F-Secure used to take like 72 hours sometimes 48hours to response but they do analysis every single sample too.
Bitdefender "Home" submission page does not really work, i have never had any kind of response about the result of my submissions, but since i'm using the "Business" submission page ( which it's ok even if you're a home user ) they responding to all of my submissions in 1 hour.
Kaspersky i don't know but i think they are still having submission page in their virus desk that can found easily.
Norton and Symantec are as always too slow in responding to the submissions, in fact i only get response in 2 samples of every 10 submissions.
ESET is still taking submissions too btw, not sure how they response to it tho.
these are probably the most important companies in this industry if you want to share samples to, if i had any kind of special samples that i wanted to make sure it will get analysed manually ASAP i'd probably send it to the Dr.Web or Bitdefender.
F-Secure used to take like 72 hours sometimes 48hours to response but they do analysis every single sample too.
Bitdefender "Home" submission page does not really work, i have never had any kind of response about the result of my submissions, but since i'm using the "Business" submission page ( which it's ok even if you're a home user ) they responding to all of my submissions in 1 hour.
Kaspersky i don't know but i think they are still having submission page in their virus desk that can found easily.
Norton and Symantec are as always too slow in responding to the submissions, in fact i only get response in 2 samples of every 10 submissions.
ESET is still taking submissions too btw, not sure how they response to it tho.
these are probably the most important companies in this industry if you want to share samples to, if i had any kind of special samples that i wanted to make sure it will get analysed manually ASAP i'd probably send it to the Dr.Web or Bitdefender.
F-Secure already mentioned and is the main source I personal use, but if a faster reply is wanted/needed it's recommended to either call them direct or use their chat option during business hours.
Kaspersky is also someone I would recommend.
Kaspersky is also someone I would recommend.
Hello @Like a Western!
Do you think that an home user can use this "business" submission page ?
What is the link of this "business" submission page ?
Hello
i'm a home user and using it, it's working for me and i'm getting pretty fast responses
here is the link: https://www.bitdefender.com/business/submit/
( does not matter what product you choose in the list, it will do the job anyway )
Thanks @Like a Western!
Ty! I tested both but for some reason i cant submit the files. It seems a bug. Dr WEB loads a default "lost connection" page after sending the file. F-SECURE doenst recognize that i have attached the file. I tried with Chrome and Edge
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For the other answers:
Ty guys! I'll bookmark all links you posted!
Strongly doubt it's a bug with both those companies, as for example in F-Secures case their forum would be instantly flooded.
F-Secure actually officially recommend to create an archive and also password protect that when submitting files. Personal I tend to use .rar and never had any issues submit those. I do that even on files less then 30MB.
How can I submit large samples exceeding 100MB to F-Secure? - F-Secure Community
How can I submit large samples exceeding 100MB to F-Secure? If your sample submission is larger than 100MB, you can submit the large sample to us via our FTP. * Zip the sample(s) in a password protected archive. For security purposes, make sure the archived sample is password protected. Use the...
community.f-secure.com
Strongly doubt it's a bug with both those companies, as for example in F-Secures case their forum would be instantly flooded.
F-Secure actually officially recommend to create an archive and also password protect that when submitting files. Personal I tend to use .rar and never had any issues submit those. I do that even on files less then 30MB.
How can I submit large samples exceeding 100MB to F-Secure? - F-Secure Community
How can I submit large samples exceeding 100MB to F-Secure? If your sample submission is larger than 100MB, you can submit the large sample to us via our FTP. * Zip the sample(s) in a password protected archive. For security purposes, make sure the archived sample is password protected. Use the...
I believe in you. I'll try another PC to submit those files. Somethings tells me that it is my PC configs. Maybe something related with KIS (i've been noticing that kind of problems with other sites since i installed it)
I'll update my results later.
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