cagayano

New Member
Hello. I have been searching around for a solution to my problem and I found this forum.
I have downloaded the right iso file from the link you provided, burned it through free iso burner then set to boot via ODD. Thus far my screen is showing just a black screen and a cursor. What do I do next?
Thanks in advance.
 

Fiery

New Member
cagayano said:
Hello. I have been searching around for a solution to my problem and I found this forum.
I have downloaded the right iso file from the link you provided, burned it through free iso burner then set to boot via ODD. Thus far my screen is showing just a black screen and a cursor. What do I do next?
Thanks in advance.
Did you save the change in the BIOS? Go back in to the BIOS and see if the first boot sequence is from the CD-drive.

Here is a link if you are having trouble changing the BIOS: http://www.hiren.info/pages/bios-boot-cdrom
 

Smegmarash

New Member
Jack said:

If your computer won't boot,and you are seeing a no bootable device – insert boot disk and press any key notification, then you can follow the below guide to fix your computer.
Here are some other Windows 7 and Vista errors which this guide can fix:
<ul>
<li>no bootable device – insert boot disk and press any key</li>
<li>NTLDR is missing or corrupted</li>
<li>Ntoskrnl.exe is missing</li>
<li>Ntdetect.com is missing</li>
<li>BOOTMGR is missing or corrupted</li>
<li>NTFS.SYS is missing</li>
<li>Hal.dll is missing</li>
</ul>
<h2>How to fix a computer that won't boot - Instructions</h2>
------------------------------------------------------
Windows 7 only:
If you don't have a install DVD for Windows 7, you can download a legal copy from the below links:
Official Windows 7 SP1 ISO from Digital River with 30 days free trial

http://msft.digitalrivercontent.net/win/X17-24208.iso > Windows 7 Home Premium SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24209.iso > Windows 7 Home Premium SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24280.iso > Windows 7 Professional SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24281.iso > Windows 7 Professional SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24394.iso > Windows 7 Ultimate SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24395.iso > Windows 7 Ultimate SP1 x64 English
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
------------------------------------------------------
<ol>
<li><> Insert the Windows 7 System Repair DVD</> or Installation DVD and reboot.</li>
<li>Select the correct keyboard input method and click <>Next</>.
</li>
<li>Choose the <>Repair your computer</> option located in the lower left of the dispay.
</li>
<li>When the ‘System Recovery Options’ screen appears verify that the “<>Use recovery tools that can help fix problems starting Windows</>” is selected.
</li>
<li>Now from the menu list select the <>Command Prompt </>option.
</li>
<li>On the command prompt,please type the following commands.
bootrec.exe /fixmbr
</li>
<li>Restart the computer.</li>
</ol>


It's just not working :/
 
Last edited by a moderator:

Fiery

New Member
Smegmarash said:
Jack said:

If your computer won't boot,and you are seeing a no bootable device – insert boot disk and press any key notification, then you can follow the below guide to fix your computer.
Here are some other Windows 7 and Vista errors which this guide can fix:
<ul>
<li>no bootable device – insert boot disk and press any key</li>
<li>NTLDR is missing or corrupted</li>
<li>Ntoskrnl.exe is missing</li>
<li>Ntdetect.com is missing</li>
<li>BOOTMGR is missing or corrupted</li>
<li>NTFS.SYS is missing</li>
<li>Hal.dll is missing</li>
</ul>
<h2>How to fix a computer that won't boot - Instructions</h2>
------------------------------------------------------
Windows 7 only:
If you don't have a install DVD for Windows 7, you can download a legal copy from the below links:
Official Windows 7 SP1 ISO from Digital River with 30 days free trial

http://msft.digitalrivercontent.net/win/X17-24208.iso > Windows 7 Home Premium SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24209.iso > Windows 7 Home Premium SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24280.iso > Windows 7 Professional SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24281.iso > Windows 7 Professional SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24394.iso > Windows 7 Ultimate SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24395.iso > Windows 7 Ultimate SP1 x64 English
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
------------------------------------------------------
<ol>
<li><> Insert the Windows 7 System Repair DVD</> or Installation DVD and reboot.</li>
<li>Select the correct keyboard input method and click <>Next</>.
</li>
<li>Choose the <>Repair your computer</> option located in the lower left of the dispay.
</li>
<li>When the ‘System Recovery Options’ screen appears verify that the “<>Use recovery tools that can help fix problems starting Windows</>” is selected.
</li>
<li>Now from the menu list select the <>Command Prompt </>option.
</li>
<li>On the command prompt,please type the following commands.
bootrec.exe /fixmbr
</li>
<li>Restart the computer.</li>
</ol>


It's just not working :/


What problems were you experiencing before you couldn't boot up??

Use the cd to boot to system recovery then on another PC and a USB,


Download Farbar Recovery Scan Tool from the below link:
<ul><li>For x32 (x86) bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For x64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

<li>Plug the flashdrive into the infected PC.</li>

<li>Enter <>System Recovery Options</>.</li>

<>To enter System Recovery Options from the Advanced Boot Options:</>
<ul>
    <li>Restart the computer.</li>
    <li>As soon as the BIOS is loaded begin tapping the<> F8</> key until Advanced Boot Options appears.</li>
    <li>Use the arrow keys to select the <>Repair your computer</> menu item.</li>
    <li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
    <li>Select the operating system you want to repair, and then click <>Next</>.</li>
    <li>Select your user account an click <>Next</>.</li>
</ul>
<>To enter System Recovery Options by using Windows installation disc:</>
<ul>
    <li>Insert the installation disc.</li>
    <li>Restart your computer.</li>
    <li>If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.</li>
    <li>Click <>Repair your computer</>.</li>
    <li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
    <li>Select the operating system you want to repair, and then click <>Next</>.</li>
    <li>Select your user account and click <>Next</>.</li>
</ul>
<li>On the System Recovery Options menu you will get the following options:</span>
<pre>Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt</pre>
<ol>
    <li>Select <>Command Prompt</></li>
    <li>In the command window type in <>notepad</> and press <>Enter</>.</li>
    <li>The notepad opens. Under File menu select <>Open</>.</li>
    <li>Select "Computer" and find your flash drive letter and close the notepad.</li>
    <li>In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
    <li>The tool will start to run.</li>
    <li>When the tool opens click <>Yes</> to disclaimer.</li>
    <li>Press <>Scan</> button.</li>
    <li><>FRST</> will let you know when the scan is complete and has written the <>FRST.txt</> to file, close out this message
    <li>Please copy and paste both logs in your reply.(FRST.txt and Search.txt)</li></li>
</ol>
</ul>
 
Last edited by a moderator:

Smegmarash

New Member
Fiery said:
Smegmarash said:
Jack said:

If your computer won't boot,and you are seeing a no bootable device – insert boot disk and press any key notification, then you can follow the below guide to fix your computer.
Here are some other Windows 7 and Vista errors which this guide can fix:
<ul>
<li>no bootable device – insert boot disk and press any key</li>
<li>NTLDR is missing or corrupted</li>
<li>Ntoskrnl.exe is missing</li>
<li>Ntdetect.com is missing</li>
<li>BOOTMGR is missing or corrupted</li>
<li>NTFS.SYS is missing</li>
<li>Hal.dll is missing</li>
</ul>
<h2>How to fix a computer that won't boot - Instructions</h2>
------------------------------------------------------
Windows 7 only:
If you don't have a install DVD for Windows 7, you can download a legal copy from the below links:
Official Windows 7 SP1 ISO from Digital River with 30 days free trial

http://msft.digitalrivercontent.net/win/X17-24208.iso > Windows 7 Home Premium SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24209.iso > Windows 7 Home Premium SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24280.iso > Windows 7 Professional SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24281.iso > Windows 7 Professional SP1 x64 English

http://msft.digitalrivercontent.net/win/X17-24394.iso > Windows 7 Ultimate SP1 x86 English
http://msft.digitalrivercontent.net/win/X17-24395.iso > Windows 7 Ultimate SP1 x64 English
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
------------------------------------------------------
<ol>
<li><> Insert the Windows 7 System Repair DVD</> or Installation DVD and reboot.</li>
<li>Select the correct keyboard input method and click <>Next</>.
</li>
<li>Choose the <>Repair your computer</> option located in the lower left of the dispay.
</li>
<li>When the ‘System Recovery Options’ screen appears verify that the “<>Use recovery tools that can help fix problems starting Windows</>” is selected.
</li>
<li>Now from the menu list select the <>Command Prompt </>option.
</li>
<li>On the command porompt,please type the following commands.
bootrec.exe /fixmbr
</li>
<li>Restart the computer.</li>
</ol>


It's just not working :/


What problems were you experiencing before you couldn't boot up??

Use the cd to boot to system recovery then on another PC and a USB,


Download Farbar Recovery Scan Tool from the below link:
<ul><li>For x32 (x86) bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For x64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

<li>Plug the flashdrive into the infected PC.</li>

<li>Enter <>System Recovery Options</>.</li>

<>To enter System Recovery Options from the Advanced Boot Options:</>
<ul>
    <li>Restart the computer.</li>
    <li>As soon as the BIOS is loaded begin tapping the<> F8</> key until Advanced Boot Options appears.</li>
    <li>Use the arrow keys to select the <>Repair your computer</> menu item.</li>
    <li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
    <li>Select the operating system you want to repair, and then click <>Next</>.</li>
    <li>Select your user account an click <>Next</>.</li>
</ul>
<>To enter System Recovery Options by using Windows installation disc:</>
<ul>
    <li>Insert the installation disc.</li>
    <li>Restart your computer.</li>
    <li>If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.</li>
    <li>Click <>Repair your computer</>.</li>
    <li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
    <li>Select the operating system you want to repair, and then click <>Next</>.</li>
    <li>Select your user account and click <>Next</>.</li>
</ul>
<li>On the System Recovery Options menu you will get the following options:</span>
<pre>Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt</pre>
<ol>
    <li>Select <>Command Prompt</></li>
    <li>In the command window type in <>notepad</> and press <>Enter</>.</li>
    <li>The notepad opens. Under File menu select <>Open</>.</li>
    <li>Select "Computer" and find your flash drive letter and close the notepad.</li>
    <li>In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
    <li>The tool will start to run.</li>
    <li>When the tool opens click <>Yes</> to disclaimer.</li>
    <li>Press <>Scan</> button.</li>
    <li><>FRST</> will let you know when the scan is complete and has written the <>FRST.txt</> to file, close out this message
    <li>Please copy and paste both logs in your reply.(FRST.txt and Search.txt)</li></li>
</ol>
</ul>


I got confused because I have a program files x86 which means 64-bit but x86 means 32-bit:p
 
Last edited by a moderator:

cagayano

New Member
Fiery said:
cagayano said:
Hello. I have been searching around for a solution to my problem and I found this forum.
I have downloaded the right iso file from the link you provided, burned it through free iso burner then set to boot via ODD. Thus far my screen is showing just a black screen and a cursor. What do I do next?
Thanks in advance.
Did you save the change in the BIOS? Go back in to the BIOS and see if the first boot sequence is from the CD-drive.

Here is a link if you are having trouble changing the BIOS: http://www.hiren.info/pages/bios-boot-cdrom
I finally got past the black screen with the farbar recovery usb plugged in. I again got stuck in the command prompt window. After typing bootrec.exe/fixmbr, it won't restart (after clicking restart from the system recovery window). What do I do next? Thanks much for your help!
 

Fiery

New Member
cagayano said:
I finally got past the black screen with the farbar recovery usb plugged in. I again got stuck in the command prompt window. After typing bootrec.exe/fixmbr, it won't restart (after clicking restart from the system recovery window). What do I do next? Thanks much for your help!
With the USB that has farbar recovery scan tool plugged in, goto system recovery again.

<ol>
<li>Select <>Command Prompt</></li>
<li>In the command window type in <>notepad</> and press <>Enter</>.</li>
<li>The notepad opens. Under File menu select <>Open</>.</li>
<li>Select "Computer" and find your flash drive letter and close the notepad.</li>
<li>In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
<li>The tool will start to run.</li>
<li>When the tool opens click <>Yes</> to disclaimer.</li>
<li>Press <>Scan</> button.</li>
<li><>FRST</> will let you know when the scan is complete
<li>Type <>exit</></li>
<li>On your USB, there will be a log called FRST.txt</li>
<li>Please copy and paste that log in your next reply.</li></li>
</ol>
 
Last edited by a moderator:

Fiery

New Member
Smegmarash said:
I got confused because I have a program files x86 which means 64-bit but x86 means 32-bit:p
If you have 64 bit running, than your machine is 64bit. So download the 64-bit version of the Farbar Recovery Scan Tool
 

Smegmarash

New Member
Fiery said:
Smegmarash said:
I got confused because I have a program files x86 which means 64-bit but x86 means 32-bit:p
If you have 64 bit running, than your machine is 64bit. So download the 64-bit version of the Farbar Recovery Scan Tool
Yeah, I had a stupid moment whilst hurrying to fix my Laptop xD
 

cagayano

New Member
Fiery said:
cagayano said:
I finally got past the black screen with the farbar recovery usb plugged in. I again got stuck in the command prompt window. After typing bootrec.exe/fixmbr, it won't restart (after clicking restart from the system recovery window). What do I do next? Thanks much for your help!
With the USB that has farbar recovery scan tool plugged in, goto system recovery again.

<ol>
<li>Select <>Command Prompt</></li>
<li>In the command window type in <>notepad</> and press <>Enter</>.</li>
<li>The notepad opens. Under File menu select <>Open</>.</li>
<li>Select "Computer" and find your flash drive letter and close the notepad.</li>
<li>In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
<li>The tool will start to run.</li>
<li>When the tool opens click <>Yes</> to disclaimer.</li>
<li>Press <>Scan</> button.</li>
<li><>FRST</> will let you know when the scan is complete
<li>Type <>exit</></li>
<li>On your USB, there will be a log called FRST.txt</li>
<li>Please copy and paste that log in your next reply.</li></li>
</ol>


I opened frst.exe but but what showed up is just a gray window and the blue loading circle just keeps on spinning.
 
Last edited by a moderator:

Fiery

New Member
cagayano said:
I opened frst.exe but but what showed up is just a gray window and the blue loading circle just keeps on spinning.
Is your system 32 bit or 64 bit? Did you download the correct FRST version based on your system architecture?

<li>For 32 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span>
 
Last edited by a moderator:

cagayano

New Member
Fiery said:
cagayano said:
I opened frst.exe but but what showed up is just a gray window and the blue loading circle just keeps on spinning.
Is your system 32 bit or 64 bit? Did you download the correct FRST version based on your system architecture?

<li>For 32 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span>


I got the correct version. But I just noyiced something. The window for the system recovery option does not show any operating system unlike the picture attached in step 4. Am I missing something?
 
Last edited by a moderator:

Fiery

New Member
cagayano said:
Fiery said:
cagayano said:
I opened frst.exe but but what showed up is just a gray window and the blue loading circle just keeps on spinning.
Is your system 32 bit or 64 bit? Did you download the correct FRST version based on your system architecture?

<li>For 32 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span>


I got the correct version. But I just noyiced something. The window for the system recovery option does not show any operating system unlike the picture attached in step 4. Am I missing something?


Try this, you'll need a USB (make sure it's empty or doesn't have important files on it). Download and install: http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool

Open it and choose the window 7 .iso file you downloaded and follow the prompts. Download FRST and listparts on the the usb after.

Plug in your USB and select boot from USB. Goto command prompt and follow the instructions to run FRST
 
Last edited by a moderator:

cagayano

New Member
Fiery said:
cagayano said:
Fiery said:
cagayano said:
I opened frst.exe but but what showed up is just a gray window and the blue loading circle just keeps on spinning.
Is your system 32 bit or 64 bit? Did you download the correct FRST version based on your system architecture?

<li>For 32 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><>Farbar Recovery Scan Tool</></a> and save it to a flash drive.
For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a flash drive.</li>

In the command window type <><span style="color: #ff0000;">e</span>:\frst.exe</> (for x64 bit version type <><span style="color: #ff0000;">e</span>:\frst64</>) and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span>


I got the correct version. But I just noyiced something. The window for the system recovery option does not show any operating system unlike the picture attached in step 4. Am I missing something?


Try this, you'll need a USB (make sure it's empty or doesn't have important files on it). Download and install: http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool

Open it and choose the window 7 .iso file you downloaded and follow the prompts. Download FRST and listparts on the the usb after.

Plug in your USB and select boot from USB. Goto command prompt and follow the instructions to run FRST


Hello Fiery, did everything as instructed but am still stuck in the gray FRST window and the spinning loading circle.
And there is still no operating system appearing in the system recovery window.
 
Last edited by a moderator:

Fiery

New Member
cagayano said:
Hello Fiery, did everything as instructed but am still stuck in the gray FRST window and the spinning loading circle.
And there is still no operating system appearing in the system recovery window.
Let try this. At the command prompt, type:

bcdedit /RebuildBcd

Then press enter. Type Yes if it presents you with an installation path of a Windows directory
 

cagayano

New Member
Fiery said:
cagayano said:
Hello Fiery, did everything as instructed but am still stuck in the gray FRST window and the spinning loading circle.
And there is still no operating system appearing in the system recovery window.
Let try this. At the command prompt, type:

bcdedit /RebuildBcd

Then press enter. Type Yes if it presents you with an installation path of a Windows directory
It says " An unknown command was specified. Run"bcedit/?" for command assistance."