Troubleshoot I cannot watch the videos on this site http://video.gazzetta.it/

[JB007]

Hello,
Since one or two weeks I cannot watch the videos on this site Gazzetta TV: le ultime video news dal mondo dello sport
I did not noticed the same problem on other sites.
I tried to disable Kaspersky, to disable µBlock Origin, to use Internet Explorer, Edge, Firefox and Chrome but without results.
Can you help me ?
Thanks.
PS: Happy Easter !

 

[L0ckJaw]

Tried it here, the link works. There must be some appplication in your system blocking the website.
Do you have a screenshot of the error ?

 

[frogboy]

Not working here either. I even tried killing uBlock.

 

[JB007]

Tried it here, the link works. There must be some appplication in your system blocking the website.
Do you have a screenshot of the error ?

Thanks @L0ckJaw
No error message, only the videos did not start.
For example Zlatan Ibrahimovic gol in MLS with LA Galaxy:

 

[JB007]

Not working here either. I even tried killing uBlock.

Thanks @frogboy

 

[frogboy]

Working here with Edge and not blocking any adds uBlockor Ghostery. ​

 

[Marko :)]

I can play videos normally with uBlock Origin enabled.

 

[JB007]

Thanks @frogboy @Marko :) @L0ckJaw
But what changes can I try on my PC ?

 

[Marko :)]

Try by disabling uBlock Origin and refreshing page with CTRL+F5 to clean the cache.

 

[Garzaman]

Not working here either with or without Adguard (Firefox and Comodo Dragon)

 

[ForgottenSeer 69673]

Won't work with Edge with UBlock enabled but will work after disabling UBlock and refreshing page. Works with IE with no addblocker

 

[JB007]

Try by disabling uBlock Origin and refreshing page with CTRL+F5 to clean the cache.

Thanks @Marko :)
I try to disable µBlock and refresh the page but it doesn't work.
What browser do you use ?
NB: are you sure that "Ctrl + F5" works with Chrome ? because I have to delete the cache on "parameters"

 

[tonibalas]

I can watch the videos in FF 59 and Slimjet but i have Adguard not uBO.
In Slimjet i had to refresh the page to start playing the video

 

[Marko :)]

Thanks @Marko :)
I try to disable µBlock and refresh the page but it doesn't work.
What browser do you use ?
NB: are you sure that "Ctrl + F5" works with Chrome ? because I have to delete the cache on "parameters"

I'm using the latest version of Chrome. CTRL+F5 works in every web browser.

 

[JB007]

I'm using the latest version of Chrome. CTRL+F5 works in every web browser.

Oups @Marko :) You are right CTRL + F5 works well. I apologize I did not take car that on my keyboard the F keys are not enabled.
Now I try but still cannot watch the videos on this site.
I'm also using the latest Chrome: Version 65.0.3325.181 (Build officiel) (64 bits)

 

[Marko :)]

Oups @Marko :) You are right CTRL + F5 works well. I apologize I did not take car that on my keyboard the F keys are not enabled.
Now I try but still cannot watch the videos on this site.
I'm also using the latest Chrome: Version 65.0.3325.181 (Build officiel) (64 bits)

Try watching in incognito window.

 

[JB007]

Try watching in incognito window.

Hello @Marko :)
Thanks I try incognito window and also vpn but without success.

 

[JB007]

Hum, after a few tests and settings I can watch the videos.
My conclusion is that the issue becomes from Kaspersky anti-banners because my problem is solved after disabling it than CTRL+F5 than Restarting Chrome (or IE, or Edge, or FF but on FF it is a bit different) ; but strangely I try to enable again this anti-banners and now I can nevertheless watch the videos with it enabled