I need assistance with unknown issues on my windows 10 desktop...I am not technically inclined!

Windows Malware Removal Help & Support
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Kymberleigh

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I need some help with aomeone who knows what could possibly be wrong with my pc. I am having a lot of issues and I really do believe that I have some sort of virus or malware infection. I kind of believe it is some kind of remote virus or something like that. I have been experiencing issues with my pc for over a year now and I have tried so many different tools and scanners to try and find exactky what my issue is but almost all the scanners that I have tried either came back finding nothing. Or in the middle of the scan would say it found 3 or 5 infected files but then at the end of the scan it completes aaying nothing was found. My pc acts very strange and has a lot of tbings running in the task manager that wont allow me to kill some things. I just need someone to help me clean my pc and get it secure after it is cleaned!
 

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THANK YOU for responding back to me. Are you sure it's not? I did have about 3 or 4 different scan tools tell me that it was? 2 of those were the same day but for different things and the other ones were different times I scanned and said certain files were infected...I can't remember the exact files they were but they did not look legit...
 
If anything I feel as if it is infected within either my recovery drive or within my C: drive. I am confused with how you know that it is not infected just from seeing those very few logs that I have attached? If some scanners or tools/AV software don't always catch many many of those very sly viruses or malware that is out there especially those new ones that come out everyday that most AV or tools/scanners are not able to detect yet due to needing updated or whatnot. Couldn't there still be a chance mine is infected then? I honestly feel like I would of needed to share with you more information from my PC for you to be able to answer back to me saying how my PC is not infected. I do not know a lot as I had said before but, I am a bit concerned...I truly do appreciate your time and knowledge so please please do understand that and I do mean that!
 
Okay thank you for not giving up on me thus far...
I also will attach some screenshots I took of some things that may of concern. (Task manager, Running Services)
Again, thank you for giving me another chance...I know you are one busy fellow!
 

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I see nothing malicious here. My advice for you is to stop searching for a ghost because you are not familiar with how most of these tools work and that they sometimes show legitimate entries. I am saying this to save your from yourself not to break something beyond repair.

Please tell me what is the problem you experience with your computer and how is it old?
 

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