ilivid removal - can't get to control panel or docs

Naiv

New Member
Thread author
Aug 18, 2013
1
Please help!

I'm not sure why I was so dumb as to think there would be free e-book downloads for studies and downloaded ilivid and maybe more :(

Thank you very much,

Gunilla
 

Attachments

  • OTL.Txt
    69.5 KB · Views: 89
  • Extras.Txt
    51.4 KB · Views: 105

Fiery

Level 1
Jan 11, 2011
2,007
Hi and welcome to MalwareTips! :)

I'm Fiery and I would gladly assist you in removing the malware on your computer.

PLEASE NOTE: The first 3 posts of ALL new members require approval by mods/admins. Please be patient if you don't see your post immediately after submitting it.

Before we start:
  • Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
  • Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
  • Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
  • Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
  • The absence of symptoms does not mean your PC is fully disinfected.
  • If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
  • Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.

<hr>
Open OTL. Under custom scan/fixes, copy and paste the following:

:OTL
[2013/08/17 18:59:18 | 000,000,000 | ---D | C] -- C:\Users\Gunilla\AppData\Local\iLivid
[2013/08/17 19:02:37 | 000,001,054 | ---- | M] () -- C:\Users\Gunilla\Desktop\iLivid.lnk
[2013/08/17 19:02:37 | 000,001,062 | ---- | C] () -- C:\Users\Gunilla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iLivid.lnk

:Files
ipconfig /flushdns /c

:Commands
[EMPTYTEMP]
[RESETHOSTS]

Then click Run Fix. Let your PC reboot to normal mode. A new log will be created automatically, post the content in the next reply.

Next, Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool(For Vista or Windows 7, right-click and select Run as Administrator to start)
  • Click delete
  • Please post the content of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt

Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply
 

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