Infected with PUP.Optional.PriceGong.A and having trouble removing it permanently

Ellen Wallis

New Member
Thread author
Apr 14, 2014
1
Am having a similar issue with the software removing PUP.Optional.MindSpark.
It detected 200 instances of it; I clicked to have the software fix and remove the malware. It fixed most of them.
However, there were 83 instances of the malware left. Went to repeat the steps and the software is locking up and "stops working" when I click to have it fix the remaining malware (PUP.Optional.MindSpark)
Suggestions, please.
Thanks....
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hi,



Please download zoek.zip or zoek.rar by smeenk (
Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code:
    createsrpoint;
    gpt.ini;z 
    C:\Windows\System32\GroupPolicy;v
    C:\Windows\SysWOW64\GroupPolicy;v 
    StandardSearch; 
    emptyfolderscheck; 
    installer-list; 
    installedprogs; 
    uninstall-list;
  • Click on
    Run%20Script%20by%20zoek.png
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 

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