Solved Internet freezing

[argus]

would it be longer than 4-5 hours?

20-25 min.

 

[argus]

Also, the user 1 is better on the internet than the user 2, that I did today.

User1 has admin privileges.

 

[Sharonp]

User 2 actually has the administrator privileges. I have been able to use both, and the speed is incredible compared to before. Thank-you so much! I will run the program to remove the scans.

 

[Sharonp]

I was running the malware anti-malware program and I found allot of trojans on the user 2 but it froze so I was not able to finish that. I had been checking the root kits but then I changed it to something else and the heuristic scan began, so what should I check when running the scan?

 

[argus]

Scan with Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

Attach here log.

 

[Sharonp]

I am sorry, I have not replied yet.

 

[argus]

Do you have problems with the Internet, how's your computer behaving now?
If everything is OK then we finished.

Regards.

 

[Sharonp]

Here is the text from the anti-malware scan. I am still having some problems, but I am going to unistall the malwarebytes anti-malware, because I have the other program. Then I will run the program to remove the tools. I am having script problems so, I have to update something.