Solved Internet is not working after installing adwcleaner software

[Rajeshv2012]

Briefly explain your current issue(s)

Internet is not working

Steps taken to resolve, but have been unsuccessful

tried changing the lan settings but did not work

I have attached the output file from Zoek.exe. Kindly Help me

 

[Rajeshv2012]

Attached the frest MTB

 

[Smith83]

Did you merge the two registry files as suggested? If you did, did you reboot after and run the commands?

Please run disable ipv6

1. From the Start menu, select Control Panel. Make sure you are in the Large or Small icons view (Windows 7), or Classic View (Vista).
2. Open Network and Sharing Center.
3. On the left, select Change adapter settings (Windows 7) or Manage network connections (Vista).
4. Right-click the connection for which you want to disable IPv6, and select Properties.
5. Uncheck Internet Protocol Version 6 (TCP/IPv6) and click OK.

Then change your dns server to google dns with DNS jumper. Then reboot. If that fails then.....


Download the Net Adapter Repair All In One Please use this direct link

Save the application to your desktop, right click and run as administrator.

Note: Your ethernet cable must be plugged in during this process!!

Click the Advanced repair.

• Click OK at the prompt to continue.
• The program will need to reboot your machine, allow it to do so.
• Check your issue.
• If the issue still persist re-open (as administrator) the tool, check all boxes in the picture below.

Click Run All Selected.

Any prompts like the one below, select All Network Adapters.

Once you are prompted to restart the do so.

Check your issue. report back.

 

[Smith83]

If the above fails, open your device manager then uninstall your wireless driver and reboot....

 

[Rajeshv2012]

pls give me the steps to change DNS jumper. As you suggest I have merge both the reg files and reboot the sys

 

[Smith83]

Unzip it to desktop.
Run it.
Choose A DNS server.
Use Google DNS.

 

[Rajeshv2012]

Hello Smith, tool did not work as it stopped after running few commands..
When I clicked run all selected.. It stopped showing some error message as access is denied..

 

[Smith83]

Did you run it as admin?

 

[Smith83]

Also, did you merge both of the registry keys I sent you then reboot after?
Did you run the two commands in elevated command prompt?
Did you run sfc /scannow and allow completion?

 

[Rajeshv2012]

Yes I did all the steps which you suggested

 

[Smith83]

• Disable your antivirus, then download PRE_Scan Right click it run as admin. Allow completion, post the log it creates after it reboots your machine.
  
• Uninstall all of your network drivers then reboot, if that fails then.
  
• Download the all in one repair tool, run it with all default items ticked in safe mode. (Use the portable version)

 

[jamescv7]

@Rajeshv2012: Well in your case, definitely a missing winsock there so you need to follow the steps thoroughly as mentioned.

 

[Rajeshv2012]

@Rajeshv2012: Well in your case, definitely a missing winsock there so you need to follow the steps thoroughly as mentioned.

†****************
Hi James I tried all the steps on winsock as per Smith advice

 

[frogboy]

Are you sure you have followed all the steps in @Smith83 posts as he is a bit of an expert in this field as far as i can tell.

 

[Rajeshv2012]

Yes I am 100% sure I have followed his instruction as I need to fix this issue asap

The below steps yet to be done.. And I will do it now and update u this as well..

• Disable your antivirus, then download PRE_Scan Right click it run as admin. Allow completion, post the log it creates after it reboots your machine.
  
• Uninstall all of your network drivers then reboot, if that fails then.
  
• Download the all in one repair tool, run it with all default items ticked in safe mode. (Use the portable version)

 

[Rajeshv2012]

Above missing steps also completed but no success. attached the pre scan results.

 

[Exterminator]

Do you have any system restore points prior to this happening?

 

[Rajeshv2012]

Do you have any system restore points prior to this happening?

NO.. I dont have

 

[done]

Now reboot to safe mode with network and check if it is working if yes something is preventing it.
scan your pc to make sure its clean then disable all startup item.
Microsoft Safety Scanner - Free Virus Scan with the Microsoft Safety Scanner

 

[BoraMurdar]

Did you try Tweaking.com?
http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

or
Complete Internet Repair » Rizonesoft

 

[Alkajak]

NetAdapterRepair does the same thing as Tweaking and Complete Internet Repair.

From personal experience, I made a similar thread not too long ago where a few great members on this site helped me. The final result was reformatting in the end though. Winsock issues are usually very difficult to repair manually, even with professional help. Just my two cents.