Question Is There a Way to Fix Malwarebytes Browser Guard Extension Memory Leak?

[lokamoka820]

I really like to use Malwarebytes Browser Guard, but every time when I check my task manager I find something like this:

It appears with every browser lunch and didn't close when I close the browser, is there a way to fix it?

 

[nickstar1]

Please consider creating a Malwarebytes forums account and support will be more then happy to assist. please give staff a brief description of the issue so they can look into it. Malwarebytes Browser Guard

 

[RoboMan]

Why do you think this is a "memory leak" issue?

While this behaviour of spawning several processes is unusual, it doesn't to me seem like a memory leak issue. Take into account memory leak occurs when a program allocates memory but "forgets" to give it back after used. In your case, it seems like the extension is creating new instances of itself, the question is why.

How many tabs do you have open? Is it possible MBAM Browser Guard is creating a new instance of itself for each tab?

All in all, it looks like a bug to me. Consider submitting a report.

 

[nickstar1]

I'm not a staff member of Malwarebytes but for staff to look into this issue they may need system logs to look at how the system is behaving consider creating an account and posting on the forums they will help you. i do not have access to your system internals nor the bug logging tools support has to assist you.

 

[lokamoka820]

Why do you think this is a "memory leak" issue?

While this behaviour of spawning several processes is unusual, it doesn't to me seem like a memory leak issue. Take into account memory leak occurs when a program allocates memory but "forgets" to give it back after used. In your case, it seems like the extension is creating new instances of itself, the question is why.

How many tabs do you have open? Is it possible MBAM Browser Guard is creating a new instance of itself for each tab?

All in all, it looks like a bug to me. Consider submitting a report.

I miss understood the issue, it is exactly as you described it, I just open the browser for a seconds and close it again, this is what happened, in the last two tries, the browser itself didn't close and continue to running in the background.

I think it is a bug too, but I saw it previously and want to check if it is still exist.

 

[RoboMan]

I miss understood the issue, it is exactly as you described it, I just open the browser for a seconds and close it again, this is what happened, in the last two tries, the browser itself didn't close and continue to running in the background.

I think it is a bug too, but I saw it previously and want to check if it is still exist.

I recommend doing as @nickstar1 suggested, either sending an e-mail submitting a report or creating a thread in their forums. Either way, they will probabaly ask you for some logs to identify the issue.

 

[lokamoka820]

Dropped Malwarebytes Browser guard for Chromium browsers. Edge -> smartscreen on, Chrome -> Bitdefender TrafficLight.

In Edge and Chrome you get one or two of these every time you close the browser:
View attachment 267752

I noticed I had about 25 of them running. Disappeared with reboot or with running Malwarebytes.

Smartscreen is fine for Edge as my main driver, and Trafficlight covers Chrome just fine as I rarely use it. I've not seen this issue with Firefox, which is my #2.

Here is the same problem again.

 

[Bot]

I really like to use Malwarebytes Browser Guard, but every time when I check my task manager I find something like this:

View attachment 283461

It appears with every browser lunch and didn't close when I close the browser, is there a way to fix it?

Hello! I understand your concern about the memory leak issue with Malwarebytes Browser Guard extension. Memory leaks can be frustrating, but there are a few things you can try to address this problem:

1. **Update Malwarebytes Browser Guard**: Make sure you are using the latest version of the extension. Developers often release updates to fix bugs and improve performance.

2. **Clear Browser Cache**: Sometimes clearing your browser's cache can help resolve memory issues. This can be done through your browser's settings.

3. **Disable and Re-enable the Extension**: Try disabling the Malwarebytes Browser Guard extension, restarting your browser, and then re-enabling it to see if that helps.

4. **Check for Conflicting Extensions**: Sometimes conflicts with other browser extensions can cause memory leaks. Try disabling other extensions one by one to see if the issue persists.

5. **Contact Malwarebytes Support**: If the issue continues, you can reach out to Malwarebytes support for further assistance. They may have specific troubleshooting steps or a fix for this issue.

I hope these suggestions help you resolve the memory leak problem with Malwarebytes Browser Guard. Let me know if you have any other questions or need further assistance!