I3rYcE

Level 9
Verified
Complete Protection for Your Home and Mobile Devices

Get digital peace of mind with our award-winning security solutions that proactively protect your devices, data, privacy,
and more from existing and new online threats.


K7 ANTIVIRUS PREMIUM

Essential antivirus protection for your computer

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PC Tuneup Tools
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Mobile Protection
Starts at $ 24.99
(1 User - 1 Year)
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Comprehensive protection for your PC including advanced web protection and parental control

Threat Protection
Advanced PC Security
Product Update
Internet Protection
Web Protection
Privacy / Parental Control
PC Tuneup Tools
Data Backup & Restore
Mobile Protection
Starts at $ 39.99
(1 User - 1 Year)
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K7 ULTIMATE SECURITY

The ultimate multi device protection from online threats for your home. Protect your computers and mobile devices.

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Advanced PC Security
Product Update
Internet Protection
Web Protection
Privacy / Parental Control
PC Tuneup Tools
Data Backup & Restore
Mobile Protection
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See our other Products
K7 offers award winning security solutions for all your devices
- Windows, Mac, Android and iOS.


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K7 Antivirus for Mac
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Award-winning Protection that's Independently Certified
Our award winning products are certified regularly by eminent internationally recognized
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alakazam

Level 4
Have you actually purchased a license for one of their products and they didn't reply to you despite the fact that you were their customer? :unsure: Did you email them from the same email address you used to register your account for their software?
 

BigWrench

Level 6
Verified
Have you actually purchased a license for one of their products and they didn't reply to you despite the fact that you were their customer? :unsure: Did you email them from the same email address you used to register your account for their software?
Trialed their software. Yes I did. No response in the 30 day trial.
 
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alakazam

Level 4
Why would they offer support for the trial version? It's called "customer support" for a reason. It's available for customers.
 
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Reactions: roger_m

BigWrench

Level 6
Verified
Why would they offer support for the trial version? It's called "customer support" for a reason. It's available for customers.
You seriously believe that? From trialing software, to test driving a car, you are going to have questions! ie.... what does this button do? How does this work? How do I turn this off?.....I, like others, expect answers. I’m sure people don’t just go through life blindly. You can’t honestly believe that trialing software raises no questions or issues. I’m sure developers, good ones anyway, want to hear from people and help them. Sheesh :rolleyes:
 

Slyguy

Level 40
Why would they offer support for the trial version? It's called "customer support" for a reason. It's available for customers.
Trust me, they don't respond regardless, trial or otherwise. I purchased licenses for a consulting client that is an Indian operated firm in the USA and they insisted on using it. We had some issues, they never responded. I emailed everyone I could find at that company, they never responded. The Indian guy emailed them in their native language, and they never responded. I called them, 4 times, and they never picked up the phone.

With that kind of pathetic support, put your money elsewhere.

(If you don't believe me I will show you my portal with the licenses)

212625
 
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roger_m

Level 22
Content Creator
Verified
I eventually was able to get a response to my email, after using thier live chat a number of times, until I was able to talk to someone.

Before I eventually was able to talk to someone as K7, I emailed Defenx, as their antivirus is a rebrand of K7 and also got no response.