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Kaspersky
Kaspersky Anti-Ransomware Tool for Home
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<blockquote data-quote="Synthya" data-source="post: 1079510" data-attributes="member: 109433"><p>I downloaded the Kaspersky Anti-Ransomware Tool for Home yesterday & installed it today, & have spent way too many hours, trying to use the Activate function & go through the Registration process, & then…</p><p></p><p>Repeatedly, it fails to send the necessary code to my e-mail, & then, searching through all the forums & support options, trying to find a solution, to no avail — there seems to be no product support option for this.</p><p></p><p>As it is free, is product support too much to ask?</p><p></p><p>Is this tool, as it is currently installed, but un-activated & unregistered, still functional?</p><p></p><p>Better yet, is there a fix for this problem, or am I unable to do so, as a free standalone tool?</p><p></p><p>If there is no fix for this, as it is currently installed & used, is it worth keeping, or should I use something else, like the MalWareBytes Anti-Ransomware Beta product (which doesn't seem to have the same issues)?</p><p></p><p>By coincidence, just now, & many hours — instead of the “usually arrives within 5 minutes” — later after the fact, I did receive a code via my e-mail, but when I copied & pasted it into the entry box, I got the red error message that it was invalid.</p><p></p><p>Any ideas or suggestions as to how to remedy these difficulties?</p><p></p><p>So far, I'm not impressed!</p></blockquote><p></p>
[QUOTE="Synthya, post: 1079510, member: 109433"] I downloaded the Kaspersky Anti-Ransomware Tool for Home yesterday & installed it today, & have spent way too many hours, trying to use the Activate function & go through the Registration process, & then… Repeatedly, it fails to send the necessary code to my e-mail, & then, searching through all the forums & support options, trying to find a solution, to no avail — there seems to be no product support option for this. As it is free, is product support too much to ask? Is this tool, as it is currently installed, but un-activated & unregistered, still functional? Better yet, is there a fix for this problem, or am I unable to do so, as a free standalone tool? If there is no fix for this, as it is currently installed & used, is it worth keeping, or should I use something else, like the MalWareBytes Anti-Ransomware Beta product (which doesn't seem to have the same issues)? By coincidence, just now, & many hours — instead of the “usually arrives within 5 minutes” — later after the fact, I did receive a code via my e-mail, but when I copied & pasted it into the entry box, I got the red error message that it was invalid. Any ideas or suggestions as to how to remedy these difficulties? So far, I'm not impressed! [/QUOTE]
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