Advice Request Kaspersky Free and MAPI

Please provide comments and solutions that are helpful to the author of this topic.

shmu26

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Jul 3, 2015
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When I run the send-to-email command from an open MS Word document, it works, and successfully sends the message from Outlook, along with the attached doc -- except for the annoying fact that the text in the body of the email message is omitted.
It doesn't happen every time, but it happens a lot.
This problem is not limited to Kaspersky. It is a common AV problem and the solution is usually to turn off email protection.
But on Kaspersky free, you can't do that, as far as I can tell.

Windows 10 Pro x64 1809
Kaspersky Free Antivirus latest stable
MS Office 365
 

harlan4096

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Apr 28, 2015
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Hum, I don't use MAPI/IMAP servers... try temporally disabling scan of encrypted connections in Settings -> Network... also try to disable in Network -> Monitored ports -> IMAP ports...
 
Last edited:

harlan4096

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Or try a specific exclusion for OutLook at Threats & Exclusions:
aPnITka.png
 

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