Troubleshooting Kaspersky Internet Security Doesn't Update Automatically !

[Purshu_Pro]

Describe the problem

same

What have you tried?

Reinstallation of the Application

Why does my kaspersky does not update regularly? I tried everything, reinstallation, change of update modules. But still shows network error. I believe my network is strong enough and when i provide manual update it updates. Dont know whether its the version problem or my PC network config. So if any one is/was facing the same issue, what would the medicine for this disease?

 

[Rogue987]

This is actually quite weird, if you have paid for it have you tried contact Kaspersky for support? You would probably get it there faster.

 

[Geri]

I had the same problem with KIS 2015. I tried everything as you did. The automatic update and the scheduled scan didn't run at all. I decided to remove KIS 2015, I felt it buggy as hell.

 

[Ink]

How to update Kaspersky Internet Security 2015 databases > http://support.kaspersky.com/11162
Go to Step 5 for diagnostics checklist > http://support.kaspersky.com/10969

Check that you have not misconfigured Internet connection settings. See how to disable Proxy settings > http://support.kaspersky.com/11148

Do you use any other real-time antivirus, anti-malware, or firewall alongside Kaspersky?

 

[Purshu_Pro]

How to update Kaspersky Internet Security 2015 databases > http://support.kaspersky.com/11162
Go to Step 5 for diagnostics checklist > http://support.kaspersky.com/10969

Check that you have not misconfigured Internet connection settings. See how to disable Proxy settings > http://support.kaspersky.com/11148

Do you use any other real-time antivirus, anti-malware, or firewall alongside Kaspersky?

Nothing runs along side of kaspersky. I have changed the proxy as it was in the guide, now let me check the results. Is there any possible way to convert Kaspersky IS to Kaspersky AV. It was the licence won here in MT.

 

[Exterminator]

Are you on a laptop? or Desktop
Settings - Performance disable gaming profile
Settings > Additional > Network > Proxy server > select Do Not use proxy server.
And Settings > Additional > Appearance > enable Animate taskbar icon > ok.
Settings > Performance > Uncheck Battery Saving (this is for when your on battery on a laptop)
Try these and reboot and see if it autoupdates
Also try entering the license into the online Kaspersky account

 

[Purshu_Pro]

Are you on a laptop? or Desktop
Settings - Performance disable gaming profile
Settings > Additional > Network > Proxy server > select Do Not use proxy server.
And Settings > Additional > Appearance > enable Animate taskbar icon > ok.
Settings > Performance > Uncheck Battery Saving (this is for when your on battery on a laptop)
Try these and reboot and see if it autoupdates
Also try entering the license into the online Kaspersky account

I'm using a laptop.
I have applied the following setting.
Let me check through the changes and update u.
I have/had registered my activation code before only. I have a kaspersy account!
Thank you for your help.

 

[Purshu_Pro]

@exterminator20 I tried all the above tweaks. But Still kaspersky doesnt update automatically.

 

[Tony Cole]

I have used Kaspersky for the past 3-4yrs and never had any problems. I would contact tech support as they can run scans, which you email to them and they will check for errors or conflicting software. I installed Hitman.Pro Alert and this ruined Kaspersky. After I submitted the logs they got back to that day, via telephone and I just removed it.