Troubleshoot Kaspersky(KIS) automatic update not working

[Arin]

I installed fresh new windows 10 OS on 19.06.2017 then I updated the os . After that I installed Kaspersky 30 days trial version .
Version - Kaspersky internet security 18.0.0.405(a)

ScreenShots





https://ibb.co/c3C1oQ
Automatic update is not working , Why I can't Understand . I I have been facing this isuue from last 2 weeks thats why I format my pc then install a fresh windows 10 . But the problem exists .

 

[omidomi]

can you try to contact with customer support?
also I think @harlan4096 may help you

 

[Arin]

can you try to contact with customer support?
also I think @harlan4096 may help you

No, I didn't contact with kaspersky customar support team .

 

[XhenEd]

I think I know the "problem".

In KIS, go to the settings about networks, and uncheck cost-aware networking.

 

[Arin]

I think I know the "problem".

In KIS, go to the settings about networks, and uncheck cost-aware networking.

Thank you . Problem got solved

 

[harlan4096]

Also if You are in a laptop, check this setting:

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