KB3097877 Update Causing Issues on Windows 7, Windows 8.1

Exterminator

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Oct 23, 2012
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One of the updates that Microsoft shipped on this month’s Patch Tuesday is causing trouble on a number of computers, and probably the only good news is that Windows 10 seems to be on the safe side for now.

Windows update KB3097877, which was part of security update MS15-115, is the source of a major problem experienced by users on Windows 7 and Windows 8.1, with some seeing network login issues and crashes of the ASUS Audio Center happening all of a sudden.

At the same time, a number of Windows 7 users have also revealed that their gadgets are crashing after installing this update, as the sidebar that stays on the desktop no longer seems to run for more than a couple of seconds.

And last but not least, both Windows 7 and 8.1 appear to be impacted by an Outlook issue that makes the email client crash completely when users attempt to open HTML links. Both Outlook 2010 and Outlook 2013 are reportedly affected.

No “official” fix
For the moment, Microsoft is yet to acknowledge the problem and the update is still up for grabs, so if you are looking into an easy method to resolve all these issues, the only way to do it is to completely uninstall the update and hide it until a fix is provided.

To do that, go into Control Panel > Programs and features > Installed updates, and then search for KB3097877. Right-click, uninstall, and you’re good to go.

In case you’re wondering, KB3097877 is an update that’s specifically developed to address a vulnerability in OpenType fonts, with Microsoft saying that attackers who successfully exploit it can get the same privileges as the logged-on user. This is clearly a major risk, so the company had better look into reports and fix the problems as soon as possible.

In the meantime, make sure you don’t click any malicious files, links or documents landing in your inbox and coming from unknown and untrusted sources.
 

Kuttz

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May 9, 2015
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Yet to face a problem here;). Anyway I am not using sidebars or outlook email client.
 
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