- Apr 16, 2017
- 2,938
using keepass well over a decade, never a hiccup, until today. running win10, keepass version 2.42 (iirc) (then to 2.52)
Opened app v2.42 to enter pw for database, started to enter pw and got interrupted (don't recall why) suddenly I'm in a loop and cannot enter password. I get a keepass error popup"
"an application has switched the secure desktop to a different desktop. click [OK] to switch back to the secure desktop"
I click ok, and password screen stays open for a second or two, but before I can enter pw, I get the same popup! it just cycles in a loop?? I tried win10 reboot, did not fix it. I installed newer version, 2.52, it just opens into the same loop. I have not tried a full uninstall / reinstall, I can try that, but anything else to try first? The problem happened before installing 2.52, I only installed 2.52 to see if it would fix the issue. I also posted at keepass help forum, no reply yet. While I wait for reply I will save database somewhere safe, and uninstall keepass, and then install it again. If that doesn't fix it?? PS this almost feel like the definition of a virus???
EDIT2 update fixed! so based on edit1 below, I figured there must me sometime type of user config file, searched with "everything" and saw likely candidate
c:\user\****\appdata\roaming\keepass\keepass.config.xml
so I deleted it. (my database is safe). opened keepass, and keepass ran as if starting from scratch, and finally let me enter pw, ie, the secure desktop loop was gone, and appears to be running normally. (another happy ending)
EDIT1 update: running in SUA I uninstalled v2.52 and reinstalled 2.52, app opens ok but then I get the above popup. Then I reboot into admin acct, deleted v2.52, then installed it again, and from the admin acct, keepass working normally, it let me input the pw, and the database opened. All normal. I think fixed. I reboot into SUA, and NO! keepass behaves exactly as it had been with the above referenced loop. So glitch has to be keepass & the SUA desktop, and perhaps some registry entry, although I am somewhat surprised full uninstall / reinstall did not fix this. I'm out of things to try. willing to dig into registry but I'd need some guidance for that.
Opened app v2.42 to enter pw for database, started to enter pw and got interrupted (don't recall why) suddenly I'm in a loop and cannot enter password. I get a keepass error popup"
"an application has switched the secure desktop to a different desktop. click [OK] to switch back to the secure desktop"
I click ok, and password screen stays open for a second or two, but before I can enter pw, I get the same popup! it just cycles in a loop?? I tried win10 reboot, did not fix it. I installed newer version, 2.52, it just opens into the same loop. I have not tried a full uninstall / reinstall, I can try that, but anything else to try first? The problem happened before installing 2.52, I only installed 2.52 to see if it would fix the issue. I also posted at keepass help forum, no reply yet. While I wait for reply I will save database somewhere safe, and uninstall keepass, and then install it again. If that doesn't fix it?? PS this almost feel like the definition of a virus???
EDIT2 update fixed! so based on edit1 below, I figured there must me sometime type of user config file, searched with "everything" and saw likely candidate
c:\user\****\appdata\roaming\keepass\keepass.config.xml
so I deleted it. (my database is safe). opened keepass, and keepass ran as if starting from scratch, and finally let me enter pw, ie, the secure desktop loop was gone, and appears to be running normally. (another happy ending)
EDIT1 update: running in SUA I uninstalled v2.52 and reinstalled 2.52, app opens ok but then I get the above popup. Then I reboot into admin acct, deleted v2.52, then installed it again, and from the admin acct, keepass working normally, it let me input the pw, and the database opened. All normal. I think fixed. I reboot into SUA, and NO! keepass behaves exactly as it had been with the above referenced loop. So glitch has to be keepass & the SUA desktop, and perhaps some registry entry, although I am somewhat surprised full uninstall / reinstall did not fix this. I'm out of things to try. willing to dig into registry but I'd need some guidance for that.
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