laptop constantly crashing..

[porkpiehat]

My laptop is constantly crashing with a blue screen and ntoskrnl.exe error.. any idea what is happening and how to cure it.. thanks.

 

[Captain Awesome]

Good luck if again failed it's better to rollback with 23H2. Or change to Mint linux.

 

[harlan4096]

If in W11 24H2, disable Kernel Isolation, memory integrity and Microsoft blocked driver list.

 

[brambedkar59]

Just to rule out any software/Windows issues, create a bootable Ubuntu Live USB with steps below and use it for few hours. (This will not change any of your apps/files at all. It doesn't have to be Ubuntu, you can use any other distro.)

Create a bootable USB stick with Rufus on Windows | Ubuntu

Ubuntu is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things.

ubuntu.com

Try Ubuntu before you install it | Ubuntu

Ubuntu is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things.

ubuntu.com

If it crashes with Ubuntu, then it's a hardware issue.

PS use another windows device to create live USB as your device seems to BSOD every few minutes.

 

[pxxb1]

crashing in safe mode..

Then it is a hardware or Windows item. Make an external backup of your system and then install a new Windows. Nothing else then Windows, nothing, to see how it runs.

 

[brambedkar59]

Then it is a hardware or Windows item. Make an external backup of your system and then install a new Windows. Nothing else then Windows, nothing, to see how it runs.

OP seems to have done a clean install last week. From his previous post:

I did a clean install of current windows last week, but shall try other steps mentioned above... thanks.

 

[pxxb1]

OP seems to have done a clean install last week. From his previous post:

I saw that, but it says nothing about what else was installed. And usually we Windows users do install something else, also.

 

[porkpiehat]

I ran the Windows Memory Diagnostic tool again, and it came up with a hardware fault.. I'm beginning to think that this was a lemon from the get go, as it was erratic from the start from what I can remember.. just wondering whether fitting new mem is a possible/viable option?

 

[pxxb1]

I ran the Windows Memory Diagnostic tool again, and it came up with a hardware fault.. I'm beginning to think that this was a lemon from the get go, as it was erratic from the start from what I can remember.. just wondering whether fitting new mem is a possible/viable option?

Run a stress test on the memory. It is most likely a memory issue if WC said so. WC is very accurate in my experience.

And yes, it is an option.

 

[sophiakaile]

Ntoskrnl.exe might be due to hardware virtualization, memory management and driver

 

[ForgottenSeer 114717]

My laptop is constantly crashing with a blue screen and ntoskrnl.exe error.. any idea what is happening and how to cure it.. thanks.

Clean install Windows and do not install any third party software.

If BSOD keeps happening, then it is likely either a secondary memory (RAM) issue - need to replace, if possible - or Windows just hates your hardware.

You can always try Linux because it will flake-out if the memory hardware or associated hardware is failing.

I would definitely reach out to Jumper support because Jumper is notorious for shoddy systems. I bet that there's been other reports to Jumper about the same BSODs.