Operating System
Windows 7
Infection date and initial symptoms
Can't identify the date because this is an Old PC.
Current issues and symptoms
PC become slow the longer the runtime.
Steps taken in order to remove the infection
Full scan with Windows Defender and Local Antivirus (Smadav). Been reading another similar post on this forum and done mbar scan.
System logs
Yes, I've uploaded the FRST.txt logs
Yes, I've uploaded both FRST.txt and Addition.txt logs
Yes and I've also uploaded logs from other scans that I've performed

TwinHeadedEagle

Removal Expert
Staff member
Verified
Hello,


Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
 

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Veliary

New Member
I ran FRST and followed the instruction given. But in my Task Manager I still see lot of iexplore*32.exe and many other programs. Below I attach my Fixlog.txt. Is there anything else I have to do or did I do something not correct?
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 
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Veliary

New Member
My computer is still getting slower the more it on. And this .exe*32 still persist in the processes running. Below I attach a screenshot of my Task Manager after 2 hours of runtime. FRST latest scan result the FRST.txt and Addition.txt are attached in my previous reply. Haven't done anything since then.
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
32 next to the process name is normal. That represents 32-bit application running on a 64-bit system.

Don't know what to say, I don't see signs of infection in your logs.
 
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Reactions: oldschool

Veliary

New Member
When I let my computer runs for almost 4 hours, the memory is fully loaded until I got a message telling me that the memory is full and I need to close some programs.

I don't know how to remove this worm from my computer, but I definitely know that this is a malware. Below I attach my Task Manager Processes when I just start my computer and after 2 hours runtime. Please help me fix this.
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
Please uninstall Web Companion

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
 

Attachments

  • Like
Reactions: oldschool