Hello,
Please download
Zemana AntiMalware and save it to your
Desktop.
- Install the program and once the installation is complete it will start automatically.
- Without changing any options, press Scan to begin.
- After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
- Open Zemana AntiMalware again.
- Click on
icon and double click the latest report.
- Now click File > Save As and choose your Desktop before pressing Save.
- The only left thing is to attach saved report in your next message.