multiple google chrome processes running . . . .

nelliefar

New Member
Thread author
Nov 2, 2014
7
I noticed after a reformat (previous severe infection) that it was only a few days before my system slowed down considerably.
I went into task manager and found 10-30 google chrome processes running. I removed google chrome and anything related, restarted , deleted spyware and opened it up again.
I tried to delete the processes and process trees only to have them appear again.
I am unable to use the internet much less my gaming community.
I can also provide a screenshot if necessary.
 

Attachments

  • FRST.txt
    75.8 KB · Views: 49

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Code:
Start
C:\Users\Nelliefar\AppData\LocalLow\EmieUserList\Dztthiaenap
HKLM\...\Run: [] => [X]
HKU\S-1-5-21-2039394501-2312820253-3080978023-1002\...\Run: [znvqccj] => regsvr32.exe /s "C:\Users\Nelliefar\AppData\Local\Battle.net\znvqccj.dll" <===== ATTENTION
C:\Users\Nelliefar\AppData\Local\Battle.net\znvqccj.dll
Task: {5E9685EA-498D-424C-AB8F-270D52D3F6E1} - System32\Tasks\UpdaterEX => C:\Users\Nelliefar\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe [2013-04-12] () <==== ATTENTION
Task: C:\Windows\Tasks\UpdaterEX.job => C:\Users\NELLIE~1\AppData\Roaming\UPDATE~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
EmptyTemp:
End
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
checkmark.png
Remove disinfection tools
checkmark.png
Create registry backup
checkmark.png
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.


Cheers!
 

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