multiple google chrome processes running . . . .

[nelliefar]

I noticed after a reformat (previous severe infection) that it was only a few days before my system slowed down considerably.
I went into task manager and found 10-30 google chrome processes running. I removed google chrome and anything related, restarted , deleted spyware and opened it up again.
I tried to delete the processes and process trees only to have them appear again.
I am unable to use the internet much less my gaming community.
I can also provide a screenshot if necessary.

 

[argus]

I need Addition.txt

 

[nelliefar]

Here it is . sorry

 

[argus]

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Start
C:\Users\Nelliefar\AppData\LocalLow\EmieUserList\Dztthiaenap
HKLM\...\Run: [] => [X]
HKU\S-1-5-21-2039394501-2312820253-3080978023-1002\...\Run: [znvqccj] => regsvr32.exe /s "C:\Users\Nelliefar\AppData\Local\Battle.net\znvqccj.dll" <===== ATTENTION
C:\Users\Nelliefar\AppData\Local\Battle.net\znvqccj.dll
Task: {5E9685EA-498D-424C-AB8F-270D52D3F6E1} - System32\Tasks\UpdaterEX => C:\Users\Nelliefar\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe [2013-04-12] () <==== ATTENTION
Task: C:\Windows\Tasks\UpdaterEX.job => C:\Users\NELLIE~1\AppData\Roaming\UPDATE~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
EmptyTemp:
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

 

[nelliefar]

How do I run FRST/FRST64?

 

[argus]

NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.

 

[nelliefar]

I have them both on the desk top. Is that what you meant?
How do I run them?

 

[argus]

I have them both on the desk top. Is that what you meant?

Yes

How do I run them?

Run FRST/FRST64 and press the Fix button just once and wait.

 

[nelliefar]

Do I open up a 'run' command prompt. HOW do I run them please?

 

[argus]

See here

 

[nelliefar]

oh wait I see. duh. lol

hold on.

 

[nelliefar]

OK! lol.
Got it. Looks like it worked. thanks!

*sends virtual beer*

 

[argus]

• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.


Cheers!