Need Help My arrow is disappearing or freezing every time

Discussion in 'Apps - Questions & Help' started by conceptualclarity, Dec 11, 2017.

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  1. conceptualclarity

    Content Creator Trusted

    Aug 23, 2013
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    Date of initial issues:
    Friday December 8 2017
    Steps taken to resolve, but unsuccessful?:
    I have run CheckDisk.
    Operating System:
    Windows XP SP3
    List current issues or symptoms:
    At some point in a session, the arrow either freezes on the screen or completely disappears
    OS Architecture:
    32-bit
    This has happened to me even in Safe Mode!

    My mouse is Logitech M100.

    My AV is Panda Pro. I suspect it as a possible culprit, and I had already decided I was going to switch to another product. But I can't do that without a functioning arrow.

    I am going to see if System Restore can help me. But I would like feedback on all possible causes.
     
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  2. BryanB

    BryanB Level 3

    Aug 17, 2017
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    #2 BryanB, Dec 11, 2017
    Last edited: Dec 11, 2017
    Try a usb mouse for the time being. it's probably the mouse, low battery or just worn out, it's fairly old isn't it. I'm very fond of Logitech but they do wear out.

    Edit- Try a usb corded mouse.
     
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  3. conceptualclarity

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    My Logitech M100 is indeed a corded USB mouse plugged into the front of my tower. I avoid cordless.
     
    Weebarra, TerrakionSmash and upnorth like this.
  4. shmu26

    shmu26 Level 53

    Jul 3, 2015
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    If one of the buttons gets stuck or broken on a logitech mouse, it can prevent the cursor from moving. I don't know your model, but it happened with mine. After freeing up the button, the mouse started working again.
     
  5. conceptualclarity

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    Aug 23, 2013
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    Thanks. I'm doing OK so far after a System Restore, but I'm going to run System File Checker.
     
    Weebarra and shmu26 like this.
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