Latest Replies

Loading...

Latest Threads

Loading...
 

My Avast Internet Security is not working

Discussion in 'Avast' started by carl fish, Nov 1, 2012.

Thread Status:
Not open for further replies.
  1. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    My Avast Internet Security has stopped working completely, its saying that the avast service has stopped, I had a look in services and it's enabled, I have also tried reinstalling it can anyone help me out?
     

    Attached Files:

  2. malbky

    malbky New Member

    Joined:
    Jun 23, 2011
    Messages:
    993
    Likes Received:
    6
    RE: My Avast Internet Security has stopped working

    What exactly has happened? Any error messages are shown?
    Try the following, right click on avast icon and select exit and then try to again open avast from the desktop.
    Check if you have valid license key or has the trial has expired.
    Go to add or remove programs and then click on avast and repair it.
    Actually you have posted this query in the wrong thread. Your query will mostly be moved by a mod to the proper place so dont be surprised if you dont find it.
    Just search for it using the search function.
     
  3. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    RE: My Avast Internet Security has stopped working

    its saying that the avast service has stopped, I had a look in services and it's enabled.
     
  4. mercurial

    mercurial New Member

    Joined:
    Oct 3, 2012
    Messages:
    451
    Likes Received:
    298
    RE: My Avast Internet Security has stopped working

    Could you provide some further details? like some screenshot?.

    These could be some of the problems which you can troubleshoot:

    1. Remove any previous installation of your previously installed antivirus
    https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=574

    2. Check if your product is registered, Avast Free AV comes for 30 days unless registered. Check your registration status.

    3. Check you Avast version, try updating it to version 7 if your running and older version you can download a fresh version from here http://www.avast.com/en-in/index

    4. If the above 2 fails, try a fresh installation of Avast after uninstalling it.
     
  5. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    RE: My Avast Internet Security has stopped working

    how do I post a screenshot?
     
  6. mercurial

    mercurial New Member

    Joined:
    Oct 3, 2012
    Messages:
    451
    Likes Received:
    298
    RE: My Avast Internet Security has stopped working

    press the "Print Screen" button next to F12, open MS Paint and paste it ( CTRL + V or Right Click > paste ) Then just save that is jpeg format and post it :). Hope that helps
     
  7. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    RE: My Avast Internet Security has stopped working

    I have taken a snapshot of my avast, I have tried reinstalling it didn't work
     

    Attached Files:

  8. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    My Avast Internet Security has stopped working completely, its saying that the avast service has stopped, I had a look in services and it's enabled, I have also tried reinstalling it didn't fix the problem I have have a snapshot, can anyone help me out?
     

    Attached Files:

  9. mercurial

    mercurial New Member

    Joined:
    Oct 3, 2012
    Messages:
    451
    Likes Received:
    298
    Hmmmm, can you show a screen of summary as well?...is your registration updated? Did you a fresh install or just reinstalled it (repiar)?
     
  10. carl fish

    carl fish Level 2

    Joined:
    Mar 6, 2012
    Messages:
    66
    Likes Received:
    54
    I did a fresh install after I uninstalled it, My subscription is still active it has not expired yet
     

    Attached Files:

  11. mercurial

    mercurial New Member

    Joined:
    Oct 3, 2012
    Messages:
    451
    Likes Received:
    298
    You can try manually updating it from here see if that helps
    http://www.avast.com/download-update

    You can also try updating it's components
    https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1050

    If the above 2 fail try uninstalling it from Safe Mode and do a fresh install:
    1. Start in Safe Mode. How to Boot into Safe Mode
    2. Use Avast Uninstall Utility Avast Uninstall Utility
     
  12. McLovin

    McLovin Level 36
    Trusted

    Joined:
    Apr 17, 2011
    Messages:
    8,245
    Likes Received:
    2,470
    OS:
    Windows 10
    AV:
    Trend Micro
    My thing would be try rebooting it and see if that helps.
     
  13. Tom172

    Tom172 New Member

    Joined:
    Feb 11, 2011
    Messages:
    950
    Likes Received:
    35
    Might be worth running a Malwarebytes scan as malware may be disabling the service.
     
  14. Syntax

    Syntax New Member

    Joined:
    Feb 4, 2012
    Messages:
    254
    Likes Received:
    19
    What OS are you using?

    If the method mercurial didn't work then try visiting the avast forum.
     
  15. Umbra

    Umbra Moderator
    Staff Member MVP

    Joined:
    May 16, 2011
    Messages:
    14,167
    Likes Received:
    14,197
    OS:
    Windows 10
    1- uninstall it with any Avast uninstall utility: http://www.avast.com/uninstall-utility

    2- reboot in safe mode and scan with MBAM,

    3- reboot normally, clean the registry leftovers with Ccleaner (dont forget to backup the registry base)

    4- reboot, disable any active security softwares. (windows defender, etc...EAM flagged one Avast file as malicious)

    5- Install it calmly and read before clicking next. let avast finish its installation.

    5- reboot again.
     
  16. malbky

    malbky New Member

    Joined:
    Jun 23, 2011
    Messages:
    993
    Likes Received:
    6
    I had posted on this thread, then it was moved and i lost the post :(
    NP you guys covered what I wrote
     
  17. malbky

    malbky New Member

    Joined:
    Jun 23, 2011
    Messages:
    993
    Likes Received:
    6
    Seems like an infection to me. Avast is saying its in unstable state.
     
  18. exterminator20

    exterminator20 Super Moderator
    Staff Member MVP

    Joined:
    Oct 23, 2012
    Messages:
    10,048
    Likes Received:
    26,214
    OS:
    Windows 10
    AV:
    Kaspersky
    There was a problem with this in Avast a while ago with an update.You can try this and see if it helps.
    1. go to control panel and uninstall/remove programs

    2. find Avast and click uninstall/change{depends on OS but will be similar}

    3.When the avast! Setup Wizard appears, select the option 'Update (Update components)

    [​IMG]

    4.click next

    5.After the update is successfully completed, click 'Finish', and then reboot your computer

    The unsecured status should be gone
     
  19. mercurial

    mercurial New Member

    Joined:
    Oct 3, 2012
    Messages:
    451
    Likes Received:
    298
    i already suggested that in his other post :p

    http://malwaretips.com/Thread-My-Avast-Internet-Security-is-not-working--11128
     
  20. madyrocksin

    madyrocksin New Member

    Joined:
    Jul 30, 2012
    Messages:
    498
    Likes Received:
    1
    can you relate it to any incident like installing a program etc ???
    Please open "event viewer" under "windows logs" --> "Application" do you see any error which corresponds to the time your AVAST started giving you error ???
     
Loading...
Other threads that you may like Forum Date
How Good is Avast Internet Security? Avast Sep 10, 2016
Video Review Avast Internet Security 2016 (tweaked settings) Prevention and Detection Test Video Reviews Aug 1, 2016
Help Me Decide Avast Internet Security 2016 VS Emsisoft Internet Security 11 Compare Software and Apps Jul 4, 2016
Thread Status:
Not open for further replies.