Troubleshoot My computer is dying please help

[Anti]

Briefly explain your current issue(s)

Boot loop stuck on logo, no loading dots

Steps taken to resolve, but have been unsuccessful

System restore, but no fix.

I decided to install Avast on my PC yesterday. That, however, caused the startup to get stuck on the DELL logo. Even after I uninstalled it using safe mode, it still won't boot. I tried system restore and it still didn't work. Sometimes I can't even get into Safe Mode.

I believe I had hit rock bottom. If not, I need a solution…

 

[frogboy]

Do you have any backups, IE system images you could restore from. Or maybe boot into safe mode and do a start up repair.

 

[CodaPG]

The same happened to me after try to install avast internet security weeks ago, the solution in my case was to reinstall Windows...

 

[CyberTech]

Ok well you installed Avast recent? maybe other one? i mean you installed Avast before other program? i think is that one? if you dont uninstall that one then try it...

 

[TairikuOkami]

If you manage to boot into safe mode, try Avast Uninstall Utility | Download aswClear for Avast Removal

 

[Anti]

Now I can't boot at all… no bootable devices found

 

[show-Zi]

Can I boot from installation disk or Linux DVD? Try to boot from another disk and see if the drive can be recognized.

 

[Anti]

Can I boot from installation disk or Linux DVD? Try to boot from another disk and see if the drive can be recognized.

I have no boot disk

 

[show-Zi]

Where do you post from a smartphone or another PC? If you have another PC you can try downloading WindowsPE or Linux disk image to USB etc.
If safe mode or reinstallation does not work, I guess that the disc in question may be physically broken.

 

[Silmaek]

Reinstall ..........

 

[HarborFront]

Bring it to the shop and ask those ouside technician to do for you

 

[illumination]

I decided to install Avast on my PC yesterday. That, however, caused the startup to get stuck on the DELL logo. Even after I uninstalled it using safe mode, it still won't boot. I tried system restore and it still didn't work. Sometimes I can't even get into Safe Mode.

I believe I had hit rock bottom. If not, I need a solution…

You will need to create a bootable media with Microsofts media creation tool to try using start up repair through it, if this fails, open cmd via the portable installation and run a boot repair.

You will need to type this in cmd: bootrec /fixmbr

If you are unable to do either with the bootable copy, then it is likely the hard drive itself is failing or has failed.

 

[CyberTech]

Ok i see you cant so why dont you reinstall it? worrying about the data? or what?

 

[Anti]

You will need to create a bootable media with Microsofts media creation tool to try using start up repair through it, if this fails, open cmd via the portable installation and run a boot repair.

You will need to type this in cmd: bootrec /fixmbr

If you are unable to do either with the bootable copy, then it is likely the hard drive itself is failing or has failed.

I did it. Shows a blank screen.

 

[illumination]

I did it. Shows a blank screen.

You will have to be more specific about what you did, how far you got with it in terms of steps.

Did you boot from the media to a blank screen, or were you able to run any fixes first before hitting the blank screen, i will need details to try and help you.

 

[Anti]

You will have to be more specific about what you did, how far you got with it in terms of steps.

Did you boot from the media to a blank screen, or were you able to run any fixes first before hitting the blank screen, i will need details to try and help you.

I boot from the USB, after the loading dots it showed a blank screen.

 

[L0ckJaw]

To help we need alot more information.

 

[illumination]

I boot from the USB, after the loading dots it showed a blank screen.

What application did you use to burn the media to your flash drive, did you verify the image, did you make sure to change the boot order in BIOS to boot first from the USB?

This is the type of information step by step we would need in order to help you if it is possible from our end.

 

[Glynn]

Like Pathfinder said , you absolutely need to go into your bios settings and change the boot order.

 

[harlan4096]

Hope these links help:

Repair Windows 10 using USB drive (1st reply)

Windows 10 Media Creation Tool: Create Installation Media