Hot Take New bug?

AFEH

Level 69
Verified
Top Poster
Well-known
Windows 11 client. I noticed my Bitdefender subscription was about to expire so I went to renew it. When I click "Go to Central" from the My Account page on the Total Security client I can't get to the page. My browser (both Edge and Chrome) throw "Hmmm… can't reach this page the connection was reset.". I get blocked going to:
www.bitdefender.com
central.bitdefender.com
login.bitdefender.com
If I go into Online Threat Prevention and disable all of the individual protection features the sites load.
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A comprehensive sweep across Reddit, the official Bitdefender Expert Community, and alternative cybersecurity hubs confirms there is currently no official patch or vendor-acknowledged resolution for the Bitdefender OTP self-blocking bug. Official vendor support representatives continue to incorrectly diagnose the issue as a localized DNS or cache failure. Community-driven testing confirms the only viable workarounds involve either disabling core security features, specifically the "Encrypted Web Scan" module, or completely removing the software.
 

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