Other devices on my network can connect, so I don't think that there is an issue with my network. I have also attached the scan log that shows the files it removed.
No Internet Access After Using Malwarebytes
- Thread starter JaggyNos
- Start date
Hello,
Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Please attach it to your reply.
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finishes FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Great, let's scan for remnants:
Please download Zemana AntiMalware and save it to your Desktop.
Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your Desktop.
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
Please download Zemana AntiMalware and save it to your Desktop.
- Install the program and once the installation is complete it will start automatically.
- Without changing any options, press Scan to begin.
- After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
- Open Zemana AntiMalware again.
- Click on icon and double click the latest report.
- Now click File > Save As and choose your Desktop before pressing Save.
- The only left thing is to attach saved report in your next message.
Please download AdwCleaner by Xplode and save the file to your Desktop.
- Right-click on icon and select
Run as Administrator to start the tool.
- Accept the Terms of use.
- Wait until the database is updated.
- Click Scan.
- When finished, please click Clean.
- Your PC should reboot now.
- After reboot, logfile will be opened. Copy its content into your next reply.
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
I did everything in your reply. Below is the logfile from AdwCleaner, and I have attached the logfile from Zemana.
# AdwCleaner v6.041 - Logfile created 17/12/2016 at 16:57:04
# Updated on 16/12/2016 by Malwarebytes
# Database : 2016-12-17.2 [Server]
# Operating System : Windows 10 Home (X64)
# Username : Daniel - DANIEL-PC
# Running from : E:\Downloads\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
Folder Found: C:\Users\Daniel\AppData\Roaming\YouKu
Folder Found: C:\Program Files (x86)\YouKu
Folder Found: C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Extensions\algjnflpgoopkdijmkalfcifomdhmcbe
***** [ Files ] *****
No malicious files found.
***** [ DLL ] *****
No malicious DLLs found.
***** [ WMI ] *****
No malicious keys found.
***** [ Shortcuts ] *****
No infected shortcut found.
***** [ Scheduled Tasks ] *****
No malicious task found.
***** [ Registry ] *****
Key Found: HKLM\SOFTWARE\Classes\metnsd
Key Found: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
Key Found: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
Key Found: [x64] HKLM\SOFTWARE\Classes\metnsd
Key Found: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
Key Found: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
Key Found: HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
Key Found: HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Key Found: HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
Key Found: HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Key Found: HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
***** [ Web browsers ] *****
Firefox pref Found: [C:\Users\Daniel\AppData\Roaming\Mozilla\Firefox\Profiles\pr1uzykv.default\prefs.js] - "extensions.Imagus.sieve" - "{\"dereferers\":{\"link\":\"^[^/]{3,70}/\\\\??(hxxps?:[^?#]+\\\\.(?:jpe?g a?png gifv
Chrome pref Found: [C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - algjnflpgoopkdijmkalfcifomdhmcbe
*************************
C:\AdwCleaner\AdwCleaner[S0].txt - [2103 Bytes] - [17/12/2016 16:57:04]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2176 Bytes] ##########
# AdwCleaner v6.041 - Logfile created 17/12/2016 at 16:57:04
# Updated on 16/12/2016 by Malwarebytes
# Database : 2016-12-17.2 [Server]
# Operating System : Windows 10 Home (X64)
# Username : Daniel - DANIEL-PC
# Running from : E:\Downloads\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
Folder Found: C:\Users\Daniel\AppData\Roaming\YouKu
Folder Found: C:\Program Files (x86)\YouKu
Folder Found: C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Extensions\algjnflpgoopkdijmkalfcifomdhmcbe
***** [ Files ] *****
No malicious files found.
***** [ DLL ] *****
No malicious DLLs found.
***** [ WMI ] *****
No malicious keys found.
***** [ Shortcuts ] *****
No infected shortcut found.
***** [ Scheduled Tasks ] *****
No malicious task found.
***** [ Registry ] *****
Key Found: HKLM\SOFTWARE\Classes\metnsd
Key Found: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
Key Found: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
Key Found: [x64] HKLM\SOFTWARE\Classes\metnsd
Key Found: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
Key Found: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
Key Found: HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
Key Found: HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Key Found: HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
Key Found: HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Key Found: HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
***** [ Web browsers ] *****
Firefox pref Found: [C:\Users\Daniel\AppData\Roaming\Mozilla\Firefox\Profiles\pr1uzykv.default\prefs.js] - "extensions.Imagus.sieve" - "{\"dereferers\":{\"link\":\"^[^/]{3,70}/\\\\??(hxxps?:[^?#]+\\\\.(?:jpe?g a?png gifv
Chrome pref Found: [C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - algjnflpgoopkdijmkalfcifomdhmcbe
*************************
C:\AdwCleaner\AdwCleaner[S0].txt - [2103 Bytes] - [17/12/2016 16:57:04]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2176 Bytes] ##########
Since there are no more problems, we can declare this PC clean
Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.
Step 1. - Creation of system restore point and tools removal.
Download DelFix by Xplode and save it to your desktop.
Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.
Security tips - highly recommended reading:
Maintenance tips:
Additional software that I personally use and install on all my clients devices:
Stay safe,
TwinHeadedEagle
Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.
Step 1. - Creation of system restore point and tools removal.
Download DelFix by Xplode and save it to your desktop.
- Run the tool by right click on the icon and Run as administrator option.
- Make sure that these ones are checked:
- Remove disinfection tools
- Purge system restore
- Reset system settings
- Push Run and wait until the tool completes his work.
- All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.
Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.
Security tips - highly recommended reading:
Maintenance tips:
Additional software that I personally use and install on all my clients devices:
- Zemana AntiMalware (paid version highly recommended) - to work as a supplement for your antivirus but with excellent remediation and protection
- Zemana AntiLogger - keep everything you type on keyboard out of sight of bad guys trying to steal your credantials
- Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
- McShield - to prevent infections spread by removable media.
- Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
- uBlock - to surf the web without annoying ads!
- Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.
My help is free for everybody.
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!
Stay safe,
TwinHeadedEagle
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