Install the program and once the installation is complete it will start automatically.
Without changing any options, press Scanto begin.
After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
Open Zemana AntiMalware again.
Click on
icon and double click the latest report.
Now click File > Save As and choose your Desktop before pressing Save.
The only left thing is to attach saved report in your next message.
Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your Desktop.
Right-click on
icon and select
Run as Administrator to start the tool.
Accept the Terms of use.
Wait until the database is updated.
Click Scan.
When finished, please click Cleaning.
Your PC should reboot now.
After reboot, logfile will be opened. Copy its content into your next reply.
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
I tried alternative software and tried to creat a nee partition but still i couldn't , like something os blocking some operations in my pc , i want to format my pc but i want to save my data first and i don't have external hard disk