- Nov 8, 2014
- 1
i ran malwarebytes on my computer to get rid of the infection and after reviewing the items quarantined i noticed that suprasavings was the intruder. once the items were quarantined i did not have access to the internet. i used another computer to look up other occurrences of this happening to others and found this thread, http://malwaretips.com/threads/no-internet-access-after-malware-removal-with-malwarebytes.28891/.
i used FRST and the .txt file provided by twinheadedeagle even though it had the notice that it was written for a specific computer, i was desperate, and i was able to access the internet again but now i have no sound.
i am not sure if my sound was not working before or after i ran the FRST log.
i am wondering if anyone has any tips for me to heal my computer.
thank you.
i used FRST and the .txt file provided by twinheadedeagle even though it had the notice that it was written for a specific computer, i was desperate, and i was able to access the internet again but now i have no sound.
i am not sure if my sound was not working before or after i ran the FRST log.
i am wondering if anyone has any tips for me to heal my computer.
thank you.