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Hello everyone. First of all, thanks for any help provided.
I'm a Linux user without much experience on malware removal. Someone in my family opened an email attachment that had some malware, and I'm trying to help clean their computer.
Virus Total scan on email attachment -
VirusTotal
Hello,
Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.
Download attached
fixlist.txt file and save it to the Desktop:
Both files,
FRST and
fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finishes FRST will generate a log on the Desktop, called Fixlog.txt .
Please attach it to your reply.