Outlook 2013 Pictures viewing doesn't work

Discussion in 'Office and Communications' started by JB007, Oct 29, 2017.

  1. JB007

    JB007 Level 10

    May 19, 2016
    459
    1,776
    France
    Windows 10
    Emsisoft
    Hello,
    I'm using Outlook 2013 since 2013, Windows 10 Pro 1709 build 16299.19.
    I have noticed that I cannot view the pictures on the messages even if I decide to click on "download" the pictures:(
    Can you help me ?
    Outlook1.PNG
    Outlook2.PNG
     
  2. Alexhousek

    Alexhousek Level 1

    Aug 19, 2017
    15
    35
    Colorado, USA
    Windows 10
    Webroot
    Here is one suggestion (taken from this link: Constant Contact Knowledge Base )

    Outlook 2007, 2010, and 2013 - Secure Images
    Internet Explorer has a security setting that, when enabled, prevents Outlook from displaying images with a secure URL. (Image URLs starting with "http" will display, not URLs that start with "https".)

    If Outlook 2007, 2010, or 2013 displays some - but not all - images, you may need to change the setting in your Internet Explorer web browser or desktop software.

    To change the setting in Internet Explorer:
    1. Open Internet Explorer.
    2. Go to Tools > Internet Options.
    3. Click the Advanced tab.
    4. Scroll down to the Security settings list, then uncheck the "Do not save encrypted pages to disk" option.
    5. Click OK.
    Before the changes take effect, it may sometimes be necessary to clear the cache in Internet Explorer and close Outlook (File > Exit to close fully). After relaunching Outlook, send yourself another email with an image that did not display previously.
    For additional assistance with images in Outlook, please see Microsoft Support.

    Here is another possible solution: Pictures Don't Display in Outlook Messages
     
    XhenEd, bribon77 and JB007 like this.
  3. JB007

    JB007 Level 10

    May 19, 2016
    459
    1,776
    France
    Windows 10
    Emsisoft
    Hello @Alexhousek
    Thank you very much:)
    I applied your solution and my problem is solved:)

    Outlook3.PNG Outlook4.PNG
    Outlook5.PNG
     
    XhenEd likes this.
  4. JB007

    JB007 Level 10

    May 19, 2016
    459
    1,776
    France
    Windows 10
    Emsisoft
    I have two questions about this issue:
    1. How this problem appears ? Is it because of Windows 10 Fall Creators update ?
    2. After unchecking the "Do not save encrypted pages to disk" option in Internet Explorer, is Internet Explorer and Outlook security compromised ?
    Thanks.
     
Loading...
Similar Threads Forum Date
Need Help Outlook 2013 issue Apps - Questions & Help Dec 3, 2017
How-to Guide "Five free apps that let you do more with Outlook 2013" Tutorials & Guides Apr 8, 2014
Microsoft adds new features to Outlook 2013 and Outlook Web App News Archive Mar 18, 2014