I installed panda cloud pro last night on an xp machine and today when I booted up and checked panda all I get is the same error as last time, but this time I want to troubleshoot, what does this code mean?
I installed panda cloud pro last night on an xp machine and today when I booted up and checked panda all I get is the same error as last time, but this time I want to troubleshoot, what does this code mean?
According to their forums, which I believe you will need to actually go there and search for it, you need to uninstall using their uninstall tool and re-download from official website.
I would try to test it for you but although I got the installer on my junk pc, I am not running any windows anymore. In fact I was dumb enough to delete the OS to install Linux without realizing I needed a decent connection to download its updates. So at the moment I'm half stuck.
What I can suggest however is open up a thread on their end and see if you can provide any logs.
These should be enough for them to review the issue when you open a thread:
Click on Start and then Run
Type %temp% and press Enter
There should be a PSLogs folder and a log file as well as the pbbootrap.xml or bootrap.xml files (2 of them I believe with same name).
Nice, I haven't seen that error code in a while. I recommend you log into our forum and create a thread on the issue. As Biozfear mentioned, we will request log(s) and such from you to provide better insight and clear your issue.