Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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This Farbar program should normally be executed in an Administrator's account.
If unable use an account that will work.
As a last resort you can boot to Safe Mode with Networking and run it in that mode.
Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and
paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please
attach it to your reply.
How to attach a file to your reply:
In the
Reply section in the bottom of the topic Click the "
more reply Options" button.
[img=[URL]http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png[/URL]]
Attach the file(s). A 2 Steps process.
Reply to this topic.
Select the "
Choose a File" navigate to the location of the File.
Click the file you wish to Attach. <- Step 1.
Click Attach this file. <- Step 2.
Click the
Add reply button.
Please post the logs for my review.
Wait for further instructions
p.s.
The
Farbar program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
You should restore the program from the Quarantine folder.
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--RogueKiller--
- Download & SAVE to your Desktop Download RogueKiller[/*]
- Quit all programs that you may have started.[/*]
- Please disconnect any USB or external drives from the computer before you run this scan![/*]
- For Vista or above, right-click the program file and select "Run as Administrator"[/*]
- Accept the user agreements.[/*]
- Execute the scan and wait until it has finished.[/*]
- If a Windows opens to explain what [PUM's] are, read about it.[/*]
- Click the RoguKiller icon on your taksbar to return to the report.[/*]
- Click open the Report[/*]
- Click Export TXT button[/*]
- Save the file as ReportRogue.txt[/*]
- Click the Remove button to delete the items in RED[/*]
- Click Finish and close the program.[/*]
- Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.[/*]
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