Troubleshoot PC Turns Off Whilst Gaming

[Theoretical]

PC Specifications:

CPU: i7 4790K
GPU: Nvidia GTX 970
PSU: Corsair CX750 750W
Motherboard: Gigabyte Z97-HD3
RAM: 16Gb

Hi, so for a while now I have been experiencing an issue where I would be in game and suddenly my PC would turn completely off, an example of game I have played where this has occurred was DayZ SA.

I first experienced this issue a few months back but took little notice and uninstalled steam because of college work, however recently I tried playing DayZ SA again and the issue occurred again.

I have in the past tried monitoring CPU and GPU temps whilst in game and they were normal when the issue occurred.

I have also considered it might be my PSU causing the issue but considering reliability and stability of corsair PSU's I have not concluded that this is the issue yet.

Any help to assist me in resolving my issue would be very appreciated.

 

[Theoretical]

Hi sorry forgot to mention that, after removing the GPU and clearing the again CMOS I tested with the intergrated motherboard graphics on the same settings on Aida64 for more than an hour and there was no system shutdown.

 

[SHvFl]

Hi sorry forgot to mention that, after removing the GPU and clearing the again CMOS I tested with the intergrated motherboard graphics on the same settings on Aida64 for more than an hour and there was no system shutdown.

Ok so it was probably the gpu. Send it in for warranty.

 

[Theoretical]

Hi, I got a new GPU 1060 6GB to replace the 970, I ran Aida64 for 2hours and there was no shutdown so I concluded the issue was fixed. The plan was to sell the 970 replacement to makeup for the money spent on the new card. So went and bought a new game; H1Z1 King of the Kill and after playing for a total of 3 hours the computer shut down, so currently I am refunding the 1060 and still have no clue what the issue is.

 

[SHvFl]

Hi, I got a new GPU 1060 6GB to replace the 970, I ran Aida64 for 2hours and there was no shutdown so I concluded the issue was fixed. The plan was to sell the 970 replacement however to makeup for the money spent on the new card. I bought a new game; H1Z1 King of the Kill and after playing for a total of 3 hours the computer shut down, so currently I am refunding the 1060 and still have no clue what the issue is.

Damn that is sad. You need a better shop that doesn't have lazy people and can do a proper test. What he did was a joke.

 

[aragornnnn]

Do you have a spare power cord you can test?

 

[Theoretical]

Unfortunately no, and at this point i'm not even sure what to do. I'm thinking about just starting a new build.

 

[LASER_oneXM]

....saw this thread few minutes ago: the thread has seven pages... seems to be a big problem....
If you want you can create a thread in this forum: Sysnative Forums

This guys has helped me out already 3 times some months ago. Had problems with my brand new gaming laptop:
*) a BSOD
*) W8.1 update didn't work at all
*) two online games were crashing with a black screen.

This board has a very good reputation.

cu and good luck.... !

 

[Vasudev]

Most likely its your PSU or could be the cable attached to PSU that supplies power from AC.

 

[SHvFl]

@Theoretical Was wondering if you figured it out. So any news?

 

[larry goes to church]

The next time your device crashes boot up and save a copy of the eventlogs.
There may be clues in there as to what was happening.

 

[Theoretical]

Sorry for the late reply, I swapped out the PSU and RMA'd it and so far everything has been good.

However whilst I was taking it out I realised the power supply actually had a lot of dust built up inside of it and so that might have been the issue.

 

[SHvFl]

Sorry for the late reply, I swapped out the PSU and RMA'd it and so far everything has been good.

However whilst I was taking it out I realised the power supply actually had a lot of dust built up inside of it and so that might have been the issue.

Nice. Congrats mate.
At least you learned something important. Never go to that bad shop that didn't even try to replace the psu and blamed a random part.Usually they blame the motherboard but in your case i assume he wanted to try and sell a gpu