Please help, COM Surrogate high CPU

[Jguinan101]

Thanks for any help. I'm pretty sure I covered all the basics here. Just let me know if I missed something. Thanks again.

 

[argus]

Re-run FRST.exe as you did before ...

• Download fixlist.txt that you find attached at the bottom of this post and save it same place you
• Press the Fix button once and wait.
• FRST will process fixlist.txt
• When finished, it will produce a log fixlog.txt and will keep that log in the same folder where FRST.exe is.

> Attach here fixlog.txt logreport.

 

[Jguinan101]

thanks for the quick reply, ran the fix option and here is the resulting text file.

 

[argus]

How is the situation now?

 

[Jguinan101]

everything seems to be back to normal, CPU usage is hovering around %5. thanks for your help. I will report back if things change.

 

[argus]

Good



• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Jguinan101]

I have downloaded and ran DelFix. It seemed to do everything it was supposed to. I will attach the text file it produced.

Thanks again for all your help. Are there any other programs or downloads you would recommend?

 

[argus]

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!