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Infected operating system
KNOX 3.8 ??
Infected device
Samsung Galaxy 10 - Android Version 10 - One UI version 4.1
Infected device issues
It started when I was trying to move photos from my phone to my MAC. I linked them via a lead, but it was not successful - the MAC did not recognise the phone. I downloaded an ad blocker app to scan the phone, and it came back with no harmful apps found. At first, it changed my homepage to a different one, but that seems to have sorted itself - I just keep getting adds pop up. In the privacy dashboard for Safari it said 3 trackers were blocked 16 times today!
Steps taken to remove the infection
Deleted Safari - still got adds - added it back. Changed home page to google - this was going back to 3 but seems to have settled
Cleared Cache and download history
S

Suziekins

New Member
Thread author
Sep 23, 2023
1
0
2
Hi, a few days ago I started getting pop up ads on my Samsung phone - seem to be linked to Safari. I have tried everything I know, but I am still getting them. Any ideas? Thanks
 

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