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Problem to get rid of trojan virus plus malware
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<blockquote data-quote="donoyohoho" data-source="post: 522197" data-attributes="member: 53902"><p>I downloaded the hitmanpro, and did everything according to the tutorial. Never used it, but when I followed the instructions given just like in <a href="https://malwaretips.com/blogs/paysafecard-lock-screen-virus/" target="_blank">Remove Paysafecard "computer blocked" virus (Police Scam)</a>, there is no activate free license. But instead, before I clicked next, it said "unable to create restore point. System restore could be disabled. Would you like to continue removing malicious software anyway?"</p><p><img src="https://a.disquscdn.com/uploads/mediaembed/images/3925/1037/original.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> </p><p><img src="https://a.disquscdn.com/uploads/mediaembed/images/3925/1039/original.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> </p><p>Because of that, I tried some other ways.</p><p>It seems like I can't download the malwarebytes. Soooo I downloaded the Kaspersky TDSS Killer.</p><p>When I scanned using that, it says </p><p></p><p><img src="https://a.disquscdn.com/uploads/mediaembed/images/3925/3171/original.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> </p><p>But when I scanned using hitmanpro (though I can't remove it using hitmanpro)</p><p>It still says</p><p></p><p><img src="https://a.disquscdn.com/uploads/mediaembed/images/3925/3172/original.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> </p><p></p><p>SO PLEASE HELP :'(</p><p></p><p>p/s: After I scanned using Kaspersky, I tried restarting my laptop. But it won't restart. So do I have to log it off and then turn it on again? What if my laptop's locked after that? #STILLHAVEN'TCLOSEDMYLAPTOPEVERSINCETHATSTUPIDSCAMPOPPEDUP</p></blockquote><p></p>
[QUOTE="donoyohoho, post: 522197, member: 53902"] I downloaded the hitmanpro, and did everything according to the tutorial. Never used it, but when I followed the instructions given just like in [URL='https://malwaretips.com/blogs/paysafecard-lock-screen-virus/']Remove Paysafecard "computer blocked" virus (Police Scam)[/URL], there is no activate free license. But instead, before I clicked next, it said "unable to create restore point. System restore could be disabled. Would you like to continue removing malicious software anyway?" [IMG]https://a.disquscdn.com/uploads/mediaembed/images/3925/1037/original.jpg[/IMG] [IMG]https://a.disquscdn.com/uploads/mediaembed/images/3925/1039/original.jpg[/IMG] Because of that, I tried some other ways. It seems like I can't download the malwarebytes. Soooo I downloaded the Kaspersky TDSS Killer. When I scanned using that, it says [IMG]https://a.disquscdn.com/uploads/mediaembed/images/3925/3171/original.jpg[/IMG] But when I scanned using hitmanpro (though I can't remove it using hitmanpro) It still says [IMG]https://a.disquscdn.com/uploads/mediaembed/images/3925/3172/original.jpg[/IMG] SO PLEASE HELP :'( p/s: After I scanned using Kaspersky, I tried restarting my laptop. But it won't restart. So do I have to log it off and then turn it on again? What if my laptop's locked after that? #STILLHAVEN'TCLOSEDMYLAPTOPEVERSINCETHATSTUPIDSCAMPOPPEDUP [/QUOTE]
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