Umbra Corp. said:
i think he will need to do a Fiddler log, but im sure he doesn't know how to do, can tou post the procedure for him?
Sure, i can do that
How to create a Fiddler log?
Download and install
Fiddler2.
Open Online Armor > Options > General > Internet Settings.
(or select the Internet Settings during the setup)
Select "use proxy server"
Address:
localhost
Port:
8888
Start Fiddler.
Fiddler will now act as a proxy and log a lot of data transfers, including the OA server requests and responses. Emsisoft doesn't need other data, so close browsers and other apps that use the internet. Or remove those lines from Fiddler afterwards. Just keep the lines with connections to the emsisoft servers.
Reproduce the issue with OA.
In Fiddler, choose File > Save > All sessions.
File will be saved with a *.saz extension.
Disable the proxy setting in OA.