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<blockquote data-quote="SeriousHoax" data-source="post: 1047478" data-attributes="member: 78686">For Bitdefender, always use the business submission link provided by [USER=51151]@likeastar20[/USER] above. You don&#039;t have to be a Business customer. Just select one of their product from the list, I choose the first one. You&#039;ll also get a response from them in your email about the result of the submission, and you&#039;ll have the chance to dispute the result too if you don&#039;t agree.If no submission link is working then contacting support as [USER=99014]@Trident[/USER] mentioned is possible, and once again in my experience you don&#039;t have to be a Bitdefender user for that. For Norton also submitting via the Symantec portal is the best thing to do and they also support hash submission if the file is available on Virustotal. For Symantec, you&#039;ll also receive a response in your email, though it&#039;s automated with no chance to dispute.</blockquote>

[QUOTE="SeriousHoax, post: 1047478, member: 78686"] For Bitdefender, always use the business submission link provided by [USER=51151]@likeastar20[/USER] above. You don't have to be a Business customer. Just select one of their product from the list, I choose the first one. You'll also get a response from them in your email about the result of the submission, and you'll have the chance to dispute the result too if you don't agree. If no submission link is working then contacting support as [USER=99014]@Trident[/USER] mentioned is possible, and once again in my experience you don't have to be a Bitdefender user for that. For Norton also submitting via the Symantec portal is the best thing to do and they also support hash submission if the file is available on Virustotal. For Symantec, you'll also receive a response in your email, though it's automated with no chance to dispute. [/QUOTE]

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