Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
PUP.Optional disables all websites except for Google.
Message
<blockquote data-quote="HawaiiBoy" data-source="post: 737886" data-attributes="member: 72584"><p>I got this virus it appears, that blocks me from entering any website, except for Google.com. I have run multiple antivirus programs and none of them worked. I thought for sure ADW would get rid of the issue. It identified one file called PUP.Optional.DefaultSearch.ShrtCln .</p><p></p><p>ADW said it deleted it but when I start the computer up again, it came back. Malwarebytes Premium version didn't even detect it. Kapersky TDSSkiller found a different item and removed it but it didn't even identify the PUP file. It appears to be a rootkit attached to the boot log or something because everytime I reboot the computer, it comes back. </p><p></p><p>So I went online and Google listed this issue in YouTube. Some people found a way to change the DNS settings but I tried it just like they said and it still did not work. </p><p></p><p>I can get into my computer, my internet is connected correctly, and I can open Google.com, but I cannot open any other website. Has anyone encountered this issue and do you know how to solve this problem?</p></blockquote><p></p>
[QUOTE="HawaiiBoy, post: 737886, member: 72584"] I got this virus it appears, that blocks me from entering any website, except for Google.com. I have run multiple antivirus programs and none of them worked. I thought for sure ADW would get rid of the issue. It identified one file called PUP.Optional.DefaultSearch.ShrtCln . ADW said it deleted it but when I start the computer up again, it came back. Malwarebytes Premium version didn't even detect it. Kapersky TDSSkiller found a different item and removed it but it didn't even identify the PUP file. It appears to be a rootkit attached to the boot log or something because everytime I reboot the computer, it comes back. So I went online and Google listed this issue in YouTube. Some people found a way to change the DNS settings but I tried it just like they said and it still did not work. I can get into my computer, my internet is connected correctly, and I can open Google.com, but I cannot open any other website. Has anyone encountered this issue and do you know how to solve this problem? [/QUOTE]
Insert quotes…
Verification
Post reply
Top