Purchased Maleware bytes to remove adware for one?

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GregD

New Member
May 30, 2021
1
I purchased Malewarebytes to protect my computer and you are advising me to download free adware removal tool. Should I have done that instead of paying you $89.00. Really. On scan you show the onestepahead in files to quarantine but nothing happens. The damn thing is still there.. WTH!!!!!!
 
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icotonev

Moderator
Verified
Staff member
Mar 9, 2017
200
Hello..! I didn't understand what the problem was ..! If you suspect an infected system, please follow the instructions below:

Please download the Farbar Recovery Scan Tool and save it to your desktop --> IMPORTANT.

Note: You need to run the version compatible with your system.You can check here if you're not sure if your computer is 32-bit or 64-bit

Note: Be aware FRST must be run from an account with Administrator status... If English is not your primary language Right click on FRST/FRST64 and rename FRSTEnglish/FRST64English

  • Double-click to run it. When the tool opens click Yes to the disclaimer.
  • Press the Scan button.
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  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.
 

icotonev

Moderator
Verified
Staff member
Mar 9, 2017
200
No comment..!
Due to lack of response, this topic will now be closed. If you need support, please begin a new thread, and provide a link to this topic. Have a nice day. ...!
 
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