Solved Ransomware? 1-888-202-3116

Ginapie

Ginapie

Level 1
Thread author
Apr 17, 2017
12
11
27
Nevada
I also have the name that showed up on the website in the browser, pingbackanytime.xyz/ninja_creed/costing/index.php . I'm hoping someone can help me! Plus, our other computers using wi-fi in the house, are they safe?
Thanks!
 
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

TwinHeadedEagle said:
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
Click to expand...
I got a Window that says FRST has stopped working and Windows will close the program and notify if a solution is available. I have not clicked on the Close program button yet.
 
I tried getting on the Internet and still can't. I checked network settings and it's still in airplane mode although the airplane mode says it's off. Can I throw the computer out the window? Haha
 
No, having FRST unable to update isn't a issue with the tool itself.


FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 
Let's see what FSS says:


FarbarServiceScanner.png
Scan with Farbar Service Scanner

Download Farbar Service Scanner by Farbar and save it to your desktop.

  • Right-click on
    FarbarServiceScanner.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Make sure all of the options are checked!
  • Press Scan.
  • It will create a log (FSS.txt) in the same directory the tool is run.

Please include that log in your next reply.
 
Upon further inspection, it just seems to be the Microsoft Edge browser that won't connect to the internet. I was able to reinstall Chrome and so far, it seems to be working! I still can't get the "Airplane Mode" to go away though.
 
TwinHeadedEagle said:
Can you try some of these options?

Turn On or Off Airplane Mode in Windows 10
Click to expand...
I apologize taking so long to respond. I'm in the process of moving..... I did try those options with no luck. I haven't had much time to investigate but so far it just seems that Microsoft Edge refuses to open. I rarely used it anyway. As long as everything else is working, I can live with that. Thank you so much for your help!
 

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